District Manager

Autozone, Inc. Murfreesboro , TN 37130

Posted 3 weeks ago

Position Summary

The District Manager (DM) oversees the day-to-day operations and other company initiatives within multi-unit AutoZone stores. The DM hires, trains, and retains high performing AutoZoners and ensures optimum productivity, in a safe environment. The DM monitor's sales, cash flow, inventory controls, expense control, shrink, and ensures and maintains compliance with company policies and expectations.

Position Responsibilities

  • Leads and support a district culture focused on customer satisfaction, sales growth and retention

  • Attracts, recruits, hires, trains and develops high caliber store personnel

  • Assures fair and equal employment opportunities for AutoZoners and applicants

  • Accountable for the performance of stores in assigned market

  • Evaluates store operations and develops tactical plans to improve store manager's overall performance

  • Develops an annual business plan for the district with individual goals for each store focused on building customer base, revenue and controlling expenses

  • Monitors sales, cash flow, inventory, and security controls

  • Routinely and frequently visits stores and commercial accounts

  • Ensures Store Manager and Commercial Sales Manager/Specialist visits commercial accounts using the Commercial Sales Call Planner

  • Drive sales performance, maximize gross profit margins, monitor P&L, and ensure proper inventory levels

  • Helps managers develop coaching and training plans for the store staff to provide WOW! Customer Service, enhance productivity, and market products to enhance sales and profits.

  • Ensures Store Managers staff and schedule store personnel to meet customer needs, including diversity and bilingual

  • Evaluates and coaches managers on period Professional Selling and Culture Topics while visiting each store

  • Teaches managers to utilize the Individual Sales Performance and the WITTDTJR Scoreboard to increase sales

  • Reinforces and evaluates the period sales plans during store visits

  • Ensures all managers understand and uphold AutoZone's company policies, accident and loss prevention procedures

  • Ensures Store Manager is achieving or exceeding sales targets

  • Follows up on WITTDTJR meetings and action items

  • Provides performance counseling and distributes AutoZoner Action Reviews, when necessary

  • Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment

  • Ensures managers provide and maintain a safe working environment and AutoZoners practice safe behaviors; including PPE (Personal Protective Equipment)

  • Adheres to and ensures AutoZoners follow AutoZone's dress code standards

  • Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts

Position Requirements

  • High School diploma or equivalent

  • ASE Certified preferred

  • Demonstrates high level of integrity

  • Ability to drive customer service

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District Manager

Autozone, Inc.