District Loss Prevention Manager, Ny/Ct

Job ID: 249617

Location Name: FSC REMOTE SF/NY/DC -173(USA_0173)

Address: FSC, San Francisco, CA 94105, United States (US)

Job Type: Full Time

Position Type: Regular

Job Function: Loss Prevention

Remote Eligible: MarketBased

Company Overview:

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty.

The Opportunity:

Sephora LP is constantly evolving to ensure we have products available to delight our clients. Our action-oriented Agents, Investigators and Managers employ leading edge technology in stores, distribution centers and our Field Support Center to positively impact bottom line results. With respect for all, we act safely to resolve theft situations without disrupting the client experience. We operate with transparency, celebrate openly and foster teamwork in pursuit of our goals.

• This is a remote market based position. Candidate must live in UPPER NY/ CT area*

Your role at Sephora:

As a District Loss Prevention Manager, you will be responsible for implementing programs to protect the company's assets and ensure the safety of employees and clients in their assigned locations. Reporting to the Regional Loss Prevention Director, you will hire, train and manage Store LP Investigators in their assigned locations.

In addition, you will:

• Develop and implement effective loss prevention strategies to reduce all shrink related factors, paying special attention to the High-Risk stores. Analyze loss prevention activities and shrink performance to identify areas in need of improvement. Partner with store and regional management to identify and resolve shrink problems with appropriate action plans.

• Administer and implement store audits and training programs for cast members on shrink and loss prevention, including methods to deter and handle shoplifting and internal theft. Timely completion of all scheduled store audits and cast member-training sessions in all the assigned stores.

• Ensure store compliance, by management and cast, with all loss prevention and operational procedures established to protect company assets. Investigate all discrepancies, indications of dishonesty, fraud or criminal acts, in accordance with established procedures. Utilize exception based reporting system to cultivate cases. Interview internal employees and cultivate admissions based on company guidelines. Where appropriate, develop investigative cases with a view to criminal prosecution. Partner in all such cases with the Regional Loss Prevention Manager, a Manager or Director of Human Resources or the Senior Vice President Human Resources before Police intervention.

• Directly responsible to ensure that all store loss prevention systems and programs are fully operational, being regularly maintained, and properly utilized, including CCTV, alarms, locks, etc.

• Hire, develop and manage Store Loss Prevention Investigators, and recruit new store investigations staff for stores in the assigned areas.

• Cultivate effective liaison relationships with other retailers, industry groups, police departments, and mall security/ property management teams.

• Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Balance, Respect for All, Teamwork, and Initiative.

We're excited about you if you have:

• Minimum 3 years of asset protection/loss prevention experience in multi-unit retail environments.

• Strong management/leadership skills necessary to develop proactive, cohesive loss prevention teams; liaise effectively with store management and cast, and other cross-functional teams.

• Track record of dealing with sensitive and confidential loss prevention issues in a discrete and ethical manner, while exhibiting a command of criminal and civil law as it applies to the retail environment.

• Demonstrated experience providing expertise during emergency, crisis and/or high-pressure situations.

• Ability to develop plans, policies or procedures in a clear and concise manner.

• Able to travel routinely. Travel requirement is approximately 60% of the job and includes overnight local and out of town travel locations. This travel requirement includes attendance to Sephora Loss Prevention conferences and meetings.

• Analytical skills and proficiency with computer technology including loss prevention applications, MSOffice and retail store systems.

• Strong interviewing skills to include Wicklander-Zulawski certification or other formal behavioral interview training.

• Able to work in a fragrance filled environment

The annual base salary range for this position is $102,765.00 - $124,830.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days.

While at Sephora, you'll enjoy…

• The people. You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with.

• The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.

• The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.

You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.