Saddle Creek Logistics Ontario , CA 91761
Posted 4 weeks ago
Why Work for Saddle Creek?
Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference in our community but offer our associates opportunities to enhance their skills, build meaningful careers and end each day with a sense of accomplishment. If you're looking for a family-oriented company that lives by its values and offers competitive pay and benefits, join our team today.
Benefits:
Benefits package including medical, dental, vision, HSA, and medical reimbursement
Annual bonus eligibility
401(k) match
Vacation and holiday pay
Employee assistance and identity theft protection
Career development and opportunity for internal promotions
Tuition reimbursement for further education
Company paid life insurance and short term disability
Location: Ontario, CA
Position Description
The Distribution Center Manager provides day-to-day leadership for all fulfillment activities while ensuring customer service and a focus on continuous improvement. This role is fully accountable for service and financial performance results and maintaining superior employee morale in a safe work environment while adhering to company policies and procedures.
Responsibilities
Provides leadership, development, direction, and succession planning for all Managers, Supervisors, and Associates
Develop and manage through a budget process
Lead with a collaborative approach. Continually evaluate, measure, and refine processes to improve efficiencies, quality, and customer satisfaction
Incorporate LEAN practices and methodologies within the facility
Improve employee satisfaction through improved working conditions, continued proactive communication, and prompt reaction to concerns
Provide strategic leadership and guidance to develop, coach, and mentor support staff
Provides timely and accurate monthly reporting; ensures precise billing
Work closely with Sales in support of new customer solutions, pricing, facility tours, and customer presentations
Identify new business opportunities and implement new solutions within the existing customer base
Manage value-added services, including call center, reverse logistics and kitting and assembly
Manage relationships with vendors and corporate functional teams to ensure business objectives are achieved within company policy
Ensure company policies, procedures, and culture are executed and practiced effectively
Ensures company compliance with all relevant regulatory requirements
Maintain strong safety and facility cleanliness programs in compliance with all OSHA and company requirements
Maintain a strong understanding of systems, including WMS, CRM, CMS, TMS, etc.
Lead and support the implementation of new and upgraded systems; as required
Qualifications
Education/Experience
Bachelor's Degree - preferably in Supply Chain Management, Business, Logistics, or related field preferred
High school diploma required
At least 7 years of operations experience in a multi-channel, order fulfillment business environment
At least 5 years of management experience
Experience with an Order Management System, Warehouse Management System, and Labor Management System is required. Must be proficient in Microsoft Office, including Word, Excel, and PowerPoint.
Knowledge, Skills, and Abilities
Ability to adjust strategy on the fly while functioning in a high-stress environment to obtain operational goals
Ability to understand the life cycle of the fulfillment business and how it pertains to each unique customer
Ability to build a cohesive team that exemplifies SCLS' values and operates to support SCLS' mission statement
Strong written and verbal communications skills
Ability to identify and understand problems, challenges, and opportunities by analyzing and comparing data to reach a proper conclusion
Ability and passion for delivering excellent customer service and developing mutually benefiting relationships with all partners
Ability to influence change management and operational performance from areas outside of their direct control
Ability to write reports, business correspondence, and procedure manuals
Ability to plan, organize, and manage multiple projects and set priorities
Ability to effectively present information and respond to questions from groups of Managers, Clients, and the public
Ability to read, analyze, and interpret policies and contracts
SALARY LEVEL
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Note that if you are viewing this posting on an external job board (such as Indeed, LinkedIn, ZipRecruiter, etc.), unless specifically stated in the posting, the provided salary estimates may not be accurate as they are not provided by Saddle Creek. Our recruiters look forward to speaking with you about your background, skills, and compensation requirements.
Saddle Creek is an Equal Opportunity/Affirmative Action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breastfeeding and related medical conditions), mental or physical disability, medical condition, military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO poster here. View the Pay Transparency Nondiscrimination Provision here. View the E-Verify Posting here.
Saddle Creek is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability to search and apply for a career opportunity, please send an e-mail to Disability.accommodation@sclogistics.com and let us know your contact information and the nature of your request.
Saddle Creek Logistics