Dispensing Pharmacy Technician

Location:

AON Pharmacy

Pay Range:

$18.93 - $31.56

Job Description Summary:

Under the supervision of the Dispensing Operations Pharmacist, will be responsible for the dispensing of oral oncology medications for the patients of the Company. Will be responsible for all dispensing functions in the Pharmacy including but not limited to accurately counting and filling oral oncology medications, ordering/ stocking of medications and supplies, and packing/shipping of medications.

Demonstrates working knowledge of all facets of role, relevant regulations, and organizational and departmental policies and procedures. Performs other duties and projects as assigned. Performs all duties in accordance with regulatory requirements and organizational policies and procedures.

Primary Job Duties & Responsibilities

KPA 1 - Induction

Initiate pharmacy dispensing workflow utilizing conveyor belt system.

Job duties including but not limited to:

• Review and confirm shipping address, promptly print prescription and printing label, & attach required documentation

• Consistently works to meet needs of patients and internal customers in a professional and courteous manner.

• Addresses issues in a solution focused manner; proactively seeks ways to improve patient/internal customer service experience.

KPA 2 - Prescription Filling

Maintain the distribution and dispensing workflow.

Job duties including but not limited to:

• Accurately, efficiently & promptly fill prescriptions at assigned workstations, maintaining select lot queue.

• Maintain the CPR+ select lot queue daily

KPA 3 - Packing and Shipping

Securely pack and ship orders in compliance with State, Federal and Accreditation standards.

KPA 4 - Receiving & Inventory

Point of contact for medication, supply and Company order deliveries. Responsible for participating in inventory and assisting with keeping stock at par levels.

Job duties including but not limited to:

• Perform a minimum of monthly inventory counts and make appropriate adjustments in pharmacy dispensing software

• Ensure outdated drugs are removed from inventory at least once month prior to the expiration date

• Assist in ordering and stocking specialty oral oncology medications and related supplies

KPA 5 - Documentation

Maintain necessary records pertaining to prescription drug dispensing as required by the Company and the State Board of Pharmacy including notes in CPR+, ONCO and ORCA; manufacturer notifications; recalls and daily dispense logs.

Job duties including but not limited to:

• Maintain necessary dispensing documentation of specialty medications as required by manufacturer and documentation pertaining to daily dispense log and proof of prescription delivery

KPA 5 - Compliance & Training

Follow compliance guidelines and complete training as required.

Job duties including but not limited to:

• Responsible for safe and compliant disposal of bio-hazardous waste, if applicable. Maintains receipts pertaining to biohazard waste pick up and ensures Accounting Office receives the receipt.

• Attend all mandatory staff meetings and annual safety/OSHA training sessions

• Assist in training new employees to related job duties

• Complete Fraud Waste and Abuse training as required by law. Adhere to this training and always report suspected FWA to the Pharmacy Compliance Officer.

• Participate in the Pharmacy Quality Management Program by identifying quality related events and reporting them to the Pharmacist for documentation.

• Maintain continuing education requirements for licensure as well as participating in ongoing pharmacy training on the proper handling and dispensing of new oral oncology drugs. Yearly demonstrations of competency will also be required at the discretion of the Dispensing Operations Manager.

• Performs other duties and projects as assigned.

Job Qualifications and Requirements

Education:

• High school diploma or equivalent

Certifications/Licenses:

• Current, unrestricted Registered Pharmacy Technician (RPT) required (FL)

Previous Experience (including minimum years of experience):

• Five years' experience in specialty, retail, or hospital pharmacy as a pharmacy technician preferred

Core Capabilities:

• Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment.

• Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.

• Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.

• Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.

• Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required.

• Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.

• Computer Skills:

• Proficiency in MS Office Word, Excel, Power Point, and Outlook preferred.

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