Trulieve Panama City Beach , FL 32407
Posted 2 weeks ago
"Trulieve Grows One Patient at a Time"
If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you!
At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.
Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.
Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.
To learn more about our company, please visit our website;
https://www.trulieve.com
Requisition ID: 10037
Remote Work Available: No
Job Title: Dispensary Associate - Part time
Department: Retail
Reports To: General Manager
FLSA Status: Regular Non-Exempt
Pay: $14.00 an hour (position is also eligible for tips)
Position Summary:
The Dispensary Associate is responsible for guiding a customer on their journey into cannabis by educating them on the benefits and potential side effects. In this role, you will need to be knowledgeable enough to speak to customers about various products and their effects while providing excellent customer service. The primary function of a Dispensary Associate is to facilitate a customer's purchase per State regulations, while providing an exceptional customer experience.
KEY DUTIES AND RESPONSIBILITIES:
Provide exceptional customer service to customers, guests, and coworkers
Provide empathy and compassion to patients
Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge
Assist Managers and Shift Supervisors with returns in accordance with company policy
Prepare and process patient orders in a timely and efficient manner
Follow Trulieve Policies and Procedures
Work directly with the leader on duty to enhance the customer experience
Assist customers with any product or device issues
Work with leadership and management to find solutions to customer issues
Document customer issues and concerns on the customer's profile
Maintain a clean and well-stocked workstation throughout the shift
Any other task(s) as assigned by Management
ADDITIONAL RESPONSIBILITIES AS DELIVERY ASSOCIATE AS NEEDED:
Must possess a valid driver's license and clear driving record to fulfill delivery driver role
Follow all Trulieve Policies and Procedures as delivery associate
ADDITIONAL RESPONSIBILITIES AS ONLINE SUPPORT:
SKILLS AND QUALIFICATIONS:
High-school diploma or equivalent
Must be a minimum of 21 years of age
Prior experience, preferably in retail and/or customer service area is a plus
Must have prior cash handling experience
Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels
Must possess excellent people skills and be able to communicate effectively with others in both verbal and written form
Must be able to work effectively without supervision and in a team environment
Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion
Able to understand and follow written/oral instructions
Ability to interact with customers and team members respectfully and politely
Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, laptop), comprehend safety procedures, and utilize telecommunication devices
Must possess the mental and physical capacities necessary to perform the job duties
Must be able to pass a comprehensive background record check
Additional Requirements:
Physical Requirements:
While performing the duties of this job, the employee is:
Constantly required to move/traverse throughout entire facility, including confined spaces; accurately communicate and exchange sensitive information and ideas with others, including members of the public; observe/inspect details at varying ranges; operate computing devices:
Frequently required to manipulate objects of varying sizes and weights (e.g., products, packaging, tools, office machinery): push/pull objects up to 50lbs; lift/carry/position objects up to 50 lbs; ascend/descend stool/ladder/steps; position self and/or objects at floor level (e.g., crouch, stoop, kneel, crawl) Occasionally required to remain in a seated position.
Work Schedule:
Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.
This position may be required to work up to 40 hours per week, on occasion, and will be available "after hours" if an emergency situation should arise. Paid time off is offered with all positions; accrual types may vary by employment classification.
Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.
Nearest Major Market: Panama City
Trulieve