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Dispatcher

Expired Job

West Side Transport Indiana , PA 15701

Posted 5 months ago

Position Title: Dispatcher

Position Reports to: Night/Weekend Supervisor

Position Summary:

Under general supervision, works closely with managers, customers, drivers, and co-workers to coordinate and ensure load commitments are being fulfilled; provides an accurate flow of information between first shift, 2nd shift, and 3rd shift staff members; and works to maintain mutual respect and professionalism with co-workers and subordinates to sustain a positive team environment.

Essential Functions:
1.Works closely with managers, customers, drivers and co-workers to coordinate and ensure load commitments are being fulfilled; monitors load/driver movement and coordinates relays as necessary; determines driver capacity to carry out specific assignments to meet customer needs; and determines alternate plans in the threat of service shortfalls.
2.Provides an accurate flow of information between first shift, 2nd shift, and 3rd shift staff members; communicates with customers any conflicts or schedule changes which may arise which may affect West Side's ability to fulfill customers' expectations; and consults and communicates with Customer Service department any obligations which need to be met from all involved parties.
3.Identifies potential service problems and works to resolve them in a timely manner in order to effectively keep freight moving; and improves utilization through better load assignment, setting contingency plans, and understanding unique characteristics of individual customers and drivers.
4.Trains with other related departments as necessary according to company needs; participates in company wide training opportunities to improve self learning; and works to maintain mutual respect and professionalism with co-workers and subordinates to sustain a positive team environment.
5.Performs other related duties as requested.

Necessary Qualifications:

Six months management experience required. Operations in transportation, computer systems, satellite systems and innovative software experience all beneficial. Problem solving and communications skills desirable.

Physical Qualifications:

Ability to lift up to 20 lbs. Long periods of sitting and use of telephone and satellite systems required.


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Dispatcher

Expired Job

West Side Transport