Dispatcher - Plant Services/Infrastructure - Alabaster, AL

JOB TITLE: Dispatcher

• Plant Services/Infrastructure

• Alabaster, AL

SUMMARY OF POSITION:

This role will oversee the daily planning & scheduling of Spectrum's Plant Services and Infrastructure Division's resources. This position will be stationed and dispatched from Spectrum's Alabaster facility. This role will report directly to the Operations Manager

• Plant Services/Infrastructure to maximize the efficiency and profitability of the overall Division.

PRIMARY RESPONSIBILITIES:

• Daily scheduling and allocation of people and resources to maximize utilization and job profitability.

• Determine the best fit skill sets & labor for the job scope.

• Schedule appropriate people, equipment & resources for each job.

• Create all service orders & daily appointments in Acumatica (ERP system).

• Ensure that all people, resources & equipment are listed correctly on the project paperwork.

• Make sure that all dates and times are entered accurately for financial projections.

• Publish the upcoming work to schedule necessary management and field supervision.

• Call all personnel and make sure they understand the scope of the impending work.

• Coordinate with Fleet Manager &/or Shop Foreman on required maintenance of equipment while balancing customer needs.

• Inform the fleet maintenance team of any potential issues that impact the upcoming schedule.

• Work with the maintenance team on the usage of Spectrum's onsite wash bay.

• Assisting maintenance in emergency situations.

• This may include the following:

• Provide locations and destinations of Spectrum's resources during a mechanical breakdown &/or tire repair.

• Occasionally follow or pick up drivers for external maintenance of equipment.

• Assist in job preparation & PPE allocation.

• Prepare all PPE for the next day.

• Utilize the PPE sign in & sign out paperwork for proper allocation & cost.

• Work with Safety Manager on PPE stock and upcoming needs.

• Assist Superintendents and Foreman on job preparation when necessary.

• This may include the following:

• Load proper flex &/or hoses on vacuum trucks, support trucks or &/or trailers.

• Make sure all appropriate hand tools, fittings, drums, specialized tools & accessories are accessible and ready for use.

• Hook up any trailers and support trucks needed for the project.

• Assist in maintaining the master schedule &/or payroll input in Acumatica.

• Approving, reporting and recording of all Plant Services/Infrastructure tardiness, absenteeism, call-ins, PTO, vacation and Banker Hours of employees.

• Record all instances of field employee call-ins, absenteeism, tardiness and refusal to work.

• Approve and submit PTO &/or vacation requests in accordance with Spectrum's employee handbook and upcoming work schedule.

• Assist in keeping all Spectrum CDL drivers within DOT regulations.

• This will include the following:

• Pre & Post Trips are correctly completed and turned in.

• All DOT time rules, regulations & requirements are being maintained.

• Assure drivers are utilizing ELDs in CDL equipment, as required.

• Coordinate with other Spectrum divisions on joint projects.

• Maintain constant communication with the Spectrum's other divisions and locations about potential needs and upcoming work.