Officeteam Freeport , NY 11520
OfficeTeam is working with an innovative company for a temporary-to-full time opportunity as a Dispatcher. We are looking for a reliable Dispatcher to act as a communication point for the Service Department.
You will receive requests, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision.
The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information. Some Responsibilities Include: ? Receive emergency and non-emergency calls and record significant information ? Address problems and requests by transmitting information or providing solutions ? Receive and dispatch orders for products or deliveries ? Prioritize calls according to urgency and importance ? Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations ? Monitor the route and status of field units to coordinate and prioritize their schedule ? Provide field units with information about orders, traffic, obstacles and requirements ? Enter data in computer system and maintain logs and records of calls, activities and other information
? Proven experience as dispatcher or relevant position ? Previous experience in the HVAC industry is preferred ? Tech-savvy with knowledge of relevant methods (CAD) ? Fast typing with experience in data entry ? Strong communication skills and ability to work in a fast paced environment This position is moving quickly! For immediate consideration, please call or send your resume to .
Employment Type: Temporary-to-full-time