JB Hunt Bolingbrook , IL 60490
Job Opening ID:
00285390 Dispatcher (Open)
United States of America
Job Description Summary:
Final Mile Services specializes in professional and cost effective final mile deliveries throughout the United States. With over 100 distribution centers nationwide and 1 million square feet of warehouse space, we are able to provide commercial, business to business and home delivery services. Our solutions range from jobs site deliveries for construction and remodeling projects to retail and home deliveries including appliances, furniture, mattresses and many other products. Our network is growing and we are flexible to fit every client's need.
The Dispatcher is responsible for dispatching routes and drivers in compliance with DOT rules and regulations, as well as, assisting with administrative functions.
Dispatches and monitors the movements of customer's freight. Daily communications are customarily done via wireless tablets and/or cell phones, other interactive electronic devices or face to face.
Duties customarily involved in all aspects of pickups and deliveries and tracks shipments from inception through completion
In charge of resolving any issues that may affect the scheduled times for pickup or delivery. These problems normally include mechanical problems with trucks, delays due to traffic or weather challenges or changes requested by the customer regarding times or locations
Record incoming and outgoing calls and notes what actions were taken. Records are also generally kept that reflect information on the vehicles, freight charge bills, and estimated times of arrival.
Update changes in direction, destinations, freight or other factors are regularly recorded. If any mishaps occur or if there is an issue with a shipper or customer, these records may be useful in the resolution process.
Answer telephone and provide assistance as needed.
Coordinate with payroll on issues relating to DCS drivers.
Reporting functions for DCS field operations as needed.
Ability to conduct and complete projects in a timely manner with minimal supervision.
High School or Associate's degree or Military Pay Grade of E1 - E4
Ability to manage several tasks simultaneously.
Keen orientation to detail.
Excellent organization skills and logical thinking.
Strong verbal and written communications skills.
Strong computer skills.
Excellent follow through on daily tasks and projects.
Knowledge of D.O.T. regulations is a plus
Related experience is a plus!
Shift and Schedule:
Open to working 1st or 2nd shift.
Opening to working Saturdays and/or Sundays.
Fortune 500 experience. Career Development. Nation-wide opportunities. We are J.B. Hunt.
Our success comes from strategically placing you in the most suitable role. Whether you have a passion for operations, sales, engineering, or information technology, we can jump start your career!
J.B. Hunt Transport, Inc. is no stranger to the transportation logistics industry. From our humble beginnings in 1961, with only five tractors and seven refrigerated trailers, we have evolved into one of the largest transportation logistics companies in North America. We provide safe and reliable transportation services throughout the United States, Canada and Mexico. Our four business segments (Intermodal, Dedicated Contract Services, Truckload, and Integrated Capacity Solutions) allow us to provide customized freight solutions for customers big and small. It's no wonder we have been named one of America's Most Admired Companies by Fortune Magazine.
J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.