Dispatcher

Indiana University Health Bedford , IN 47421

Posted 2 months ago

Posted about 27 days ago

Dispatcher

Requisition Number: 000265002

Description

Receives and communicates requests (dispatching) and establishes priorities in order to dispatch internal and external personnel to specific destinations in an organized and timely fashion. Answers telephone calls and service requests, takes accurate messages and transfers calls to appropriate individuals with a friendly voice and a sense of urgency.

Enters data into dispatch program and troubleshoots repeated calls with team. Utilizes computer system to coordinate work requests. Performs other data entry tasks as necessary.

Communicates pending workload, staffing concerns, change and status with other dispatchers and other pertinent information to subsequent shift personnel. Customer requests are perceived as opportunities to help and requests are either handled or solutions are suggested.

Qualifications / Knowledge / Skills / Abilities

  • High School Diploma/GED required. Associates Degree preferred.
  • 1-3 years of experience dispatching in a healthcare maintenance environment or comparable experience required.

Location

IU Health Bedford Hospital Get Directions

Department

Bedford Dispatch-310109

Schedule

Part Time

Shift

Rotating



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Dispatcher

Indiana University Health