Dispatcher II - Troy Vines

Dispatcher II, Ready Mix Central Dispatch

Location: Midland, TX 79706

Market Value Pay Dependent on Experience

Ready for a fast-paced job where you can provide the literal groundwork that connects communities? Join Summit Materials - a construction materials company leading the industry - where we build the foundation for a better tomorrow.

Summit Materials has more than a dozen local companies that supply aggregates, cement, ready-mix concrete, asphalt paving, and construction services in the United States and western Canada. We support our teammates who lay the groundwork for our communities and live by our core values: Safety, Integrity, Sustainability, and Inclusion. We're passionate about our teammates, our work, and our communities. Each of Summit's companies celebrates its individual legacies, but together, we are Summit Materials.

When joining our team, we offer the following benefits:

• Medical, Dental, and Vision Insurance

• Life Insurance / AD&D

• Short-term and Long-term Disability

• Employee Assistance Program access (EAP)

• 401(k) with company-matched contribution

• (8) Paid Holidays annually.

• Paid Time Off (PTO) program.

• Recession RESISTANT Industry

POSITION OVERVIEW

• This is a skilled position that will coordinate the sale, scheduling, and on-time delivery of concrete products while meeting Customer specifications cost-effectively.

REPORTING RELATIONSHIPS

• The dispatcher reports directly to and is fully accountable to the Dispatch Manager.

DUTIES AND RESPONSIBILITIES

• Strives to be a Safety Leader in all aspects of the Job, assists Safety Officer with enforcement of DOT regulations, and participates in the 5S Program.

• Receives and documents complete and accurate order information from Customers. Review all orders for errors. Reviews Schedule for any "GAPS". Enters realistic and accurate data. Ensures the schedule is up to date so others can rely upon the display for decision-making.

• Answers phone, figures concrete, schedules, alters customer orders, and transfers call(s)

• Ensures all COD orders and Stand By Time are collected by both the driver and plant manager.

• Confirms orders before 9 AM for the next day and 1 hour before the scheduled delivery time. Contact plant Manager promptly with Order confirmation as well as EXACT meeting location

• Probes the customer for information, upcoming orders, and cut-off quantities so there are no surprises. Ensure the customer understands all relevant company policies such as will calls, additional products, over amount ordered, delivery fees, freight charges, Stand Time, towing charges, wash out area, and our driver responsibilities.

• Attains all required information for Order, Check Verification, and CC Authorization. Job Sheet, Tax Exemption, and PO

• Assists with Material -AGG Sales

• Adjusts ticket times to match the customer's actual unload time and monitors the truck's activity on TRACK IT.

• Submits Driver Start / End of Day Times Report

QUALIFICATION REQUIREMENTS

• To perform this job successfully. An individual must have good organizational and planning skills.

The requirements below represent the required knowledge, skills, and/or ability. Reasonable accommodations may be made to enable individuals with a disability to perform the essential functions.

• The physical requirements are that sixty percent (60%) of the time is spent sitting. Body movements include walking, turning the head and torso, reaching, grasping, bending, and flexing the arms, legs, wrists, hands, and fingers. The ability to see, hear, and have full power of speech is required.

• Ability to maintain good rapport with Customers. Good verbal communication skills, including probing and persuasion, and the ability to motivate Drivers and other team members.

• Must be able to comprehend and perform business math calculations. Must be able to use the tools and machines, including computers used in business, and must be able to communicate verbally and in writing in English to interact with Customers, employees, vendors, and professionals.

• A fluency in Spanish (preferably in the local dialect) would be a significant plus.

WORKING CONDITIONS

• Will work primarily in an enclosed office with moderate to high noise levels. Temperatures within the office can vary significantly during the course of the business day. Workdays will be from 8-14 hours per day, including early mornings, late evenings and some Saturdays.

ESSENTIAL FUNCTIONS

• To carry out the goals, plans, and mission of RK Hall, LLC. as established by the Company.

• To execute the direction of the company as established by the President.

• To ensure that all company actions are accomplished in an ethical manner, with the ability to understand the importance of impeccable customer service.

MEASURES OF PERFORMANCE

• Ensures Customer service, work quality, and products meet or exceed customer expectations. Maintains cordial and professional customer, vendor, community, and public relations

• Accuracy of orders, on-time deliveries, driver utilization, and material per hour

Build a lasting career with us. Apply now! Thank you for considering a career with Summit Materials.

At Summit Materials, we provide the foundation to connect our communities today and build a better tomorrow. We value all our communities - including our diverse internal community of teammates that makes us stronger. No matter your race, ethnicity, gender, age, or anything that makes you who you are…you belong.

If you need an accommodation or other assistance in order to apply for a specific job posting on the Summit Materials web site, please call Corporate Human Resources for assistance at (303) 893-0012.