Dispatcher

Position Summary:
The primary function of a dispatcher is to direct and coordinate the ordering and delivery of materials to customers in the day-to-day operations. The Dispatcher adheres to and promotes corporate policies and manages the general use of equipment, trucks, delivery personnel and materials. This employee directs all activities that concern delivery, warehouse and facilities.

Duties & Responsibilities:

Responsible for the fast, accurate processing of sales orders, setting up job's information, confirming & appropriate reports which support sales order processing
Processing credit memos on the computer
Assist customers with will call orders
Supervises stocking crews, conducts performance reviews and employee orientation, and coordinates driver training
Schedules and dispatches crews to maximize time efficiency and monitors labor costs on each job
Computes payroll accurately and on time
Trains new stockers on how to perform job safely and correctly
Completes new hire and training paperwork in a timely manner
Ensures compliance with VCR program
Responsible for triple count and job completer program
Responsible for front counter, office/dispatch, restroom and yard/warehouse cleanliness
Responsible for ensuring that trucks are clean
Performs job in a safe manner

Basic Qualifications:

High school diploma, required
College degree, preferred
Minimum 2 years of related work experience
Strong Microsoft office skills
Ability to quickly and accurately perform basic math skills
Ability to quickly read a road/geographical map and communicate directions
Organization skills demonstrated in job performance
Demonstrated ability to follow instructions with limited guidance

Core Competencies:

Ability to self-manage, show initiative and be proactive
Communicate professionally, both verbally and in writing to coworkers and customers

Physical Requirements:

Must be able to remain in a stationary position in an office environment 80% of the time.
Occasionally, move about inside the office to access files, office machinery, etc.
Must be able to operate basic office machinery.
Must be able to communicate with team and management and be able to exchange accurate information in these situations.

Required Cognitive Skills:

Must be able to problem solve and prioritize tasks.
Must be able to manage stress depending on deadlines and ongoing projects.
Must be able to multitask.
Must be able to receive and analyze information.
Must be able to quickly communicate solutions if problems occur.
Must be able to demonstrate a high degree of sound judgement and initiative.

Benefits & Perks:

Medical, Dental, Vision, Disability & Life Insurance
Wellness Benefits
401(k) Retirement Plan
Employee Stock Purchase Program
Paid Holidays & Vacation Days
Professional Growth Opportunities
Development & Training Programs

This job description is subject to change at any time.

EQUAL OPPORTUNITY EMPLOYER

Launch your career with a national building materials distributor and discover opportunities for growth and advancement. We value our team members and believe them to be our greatest assets. As such, we invest in training and strive to provide a work-life balance.