Dispatcher (Full-Time) @ CHI St Vincent Infirmary

Compass Group USA Inc Little Rock , AR 72215

Posted 5 months ago

  • We have an opening for a full-timeDISPATCHER position.

  • Location:CHI St Vincent Infirmary. 2 St Vincent Circle, Little Rock, AR 72205.Note: online applications accepted only.

  • Schedule: F/T schedule. This is a mid-shift/closing flex position. Nights and weekends are required.

  • Requirement: Prior transport experience and proficiency in Microsoft Office required.

We are excited to announce the launch of our new pre-recorded video interviewing technology to fast track your career with our award-winningorganization!When you submit an hourly job application, you will be invited to participate in a short video introduction. Click hereto get a sneak peek preview!

If you have a positive attitude and a love for learning, you may be interested in joining our team.

Crothall Healthcare, a division of Compass Group North America, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, business facilities management and clinical engineering. Crothall is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Full time associates at Crothall are offered many fantastic benefits such as:

  • Medical

  • Dental

  • Vision

  • Flexible Spending Accounts (FSAs)

  • Commuter Benefits

  • Wellness Program

  • Employee Assistance Program

  • Life Insurance for Associates and Eligible Dependents

  • Short Term Disability (STD) and Long Term Disability (LTD)

  • Accidental Death & Dismemberment (AD&D) Insurance

  • Discount Marketplace

  • 401(k)

  • And other voluntary benefits

Job Summary

Summary:
Coordinates and monitors Patient Transportation services activities through timely, accurate dispatch and management of customer transportation requests.

Essential Duties and Responsibilities:

  • Provides quality customer service to customers by providing one-on-one attention to detail.

  • Understands and applies knowledge of basic patient transport concepts, infection control practices and proper body mechanics.

  • Determines, explains and develops dispatcher logic and transporter activities. Transports patients when necessary.

  • Directs the activity of the transport function and transporters, ensuring timely completion of tasks. Monitors procedures related to availability and completion task, and follows up on issues related to service and operations.

  • Ensures requests have been addressed in an efficient, timely manner according to current departmental standards, priorities and patient appointments.

  • Serves as a liaison between Patient Transportation and other departments.

  • Assigns, collects and distributes pagers. Monitors daily sign-in/out procedures.

  • Develops and promotes positive customer service relationships with patients, patient family members, visitors and staff. Ensures accurate, timely dispatch of transport requests. Ensures maximum staff productivity.

  • Resolves problems related to patient, visitor, staff or employee complaints. Recommends solutions for ongoing or recurring issues.

  • Performs other duties as assigned.

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

*Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance).

Req ID: 300673

Hourly


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Dispatcher (Full-Time) @ CHI St Vincent Infirmary

Compass Group USA Inc