Freshpoint Union City , CA 94587

Posted 2 months ago

POSITION: Dispatcher

FLSA STATUS: Non-exempt

DEPARTMENT: Transportation

COMPANY: Freshpoint San Francisco

Location: 30340 Whipple Rd, Union City, CA 94587


The Dispatcher will follow direction from the VP of Operations and the Transportation Manager on a daily basis to meet departmental requirements.


  • Employee must pass a background check, pre-employment post offer drug screen and lifting test

  • Must maintain a clean driver's license. Possession of a commercial driver's license, a plus.

  • Must be able to communicate well with others.

  • Ability to handle multiple tasks

  • Pass the minimum hiring requirements

  • Pass minimum requirements and maintain a driver qualification file.

  • Excellent knowledge of Central Valley

  • Proficient in basic computer skills (Outlook, Excel, Word)

  • Knowledge of Roadnet and AS400 routing systems

  • Education or experience to fulfill the essential functions and responsibilities with a minimum of 1 year transportation and/or dispatching experience or equivalent experience.


  • Route packet prep

  • Route assembly

  • Present 10 minute safety meetings

  • Clerical (driver logs, truck logs, volume sheet, outside freight, driver incentive, key indicator, Haul of Fame)

  • Backhaul dispatch

  • Dark drop key check in/out

  • Receive calls reporting when customers didn't receive their entire order (shorts)

  • Handle reporting of accidents and injuries immediately and/or any damage to the equipment or person.

  • Handle all customer complaints professionally.

  • Other duties as assigned


  • Must have open availability to include weekends and nights.

  • Work overtime as required by department manager.

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