Dispatcher / Customer Service

Job Description Job Description Tri-City Towing is looking for a dispatcher/customer service agent. We provide towing services for multiple police agencies as well as private calls.

We are currently looking for a full time dispatcher. We have a couple different schedules available that can be discussed during the interview. Duties include: - Answering phone calls and questions from customers, police agencies and insurance companies.

• Dispatching drivers to tow jobs.

• Helping customers in person to retrieve belongings/vehicles from impound.

• Scan, email, log, invoices. Candidates should have some of the following skills: Pass a criminal background check Be able to multi-task Good communication skills Good Customer Relations Computer skills Need to be able to navigate the internet Data entry Microsoft word and excel Send and receive emails Be able to work in a fast-paced office environment Be able to work with others as a team Punctual with reliable transportation Answer phones Dispatch calls / keep track of drivers Process paperwork Release vehicles Receive payments