Dispatcher

The dispatcher is responsible for the timely and accurate dispatch of sub-haulers for vehicle pick-up and delivery while providing excellent service to customers.

• Outbound calls to pick-up locations.

• Dispatch sub-haulers for vehicle pick-up and delivery within company timelines.

• Ensure sub-haulers meet company requirements prior to dispatching.

• Outbound calls to sellers.

• Solicit business.

• Utilize cost effective vendors to meet company budget objectives.

• Educate sub-haulers on company policies and procedures.

• Maintain and archive documents.

• Answer phone calls.

• Collect payments on member deliveries.

• Comply with Safety and enforce regulations.

• Print checks.

• Monitor incoming documents on the fax machine.

• Print reports as needed.

• Manage vendor relationships.

• Other duties as assigned. Multitask

Required Skills & Experience:

• Two years dispatch experience.

• One year customer service skills experience.

• High School Diploma or GED preferred.

• Excellent customer service skills and attitude.

• Excellent Communication Skills --verbal and written.

• Excellent organizational skills.

• Excellent time management skills.

• Typing speed 45 words per minute.

• Basic Ten key proficiency.

• Basic Math skills.

• Computer proficiency (MS Suite experience).

• Ability to operate office equipment.

• Multi- tasking.

• Ability to work in fast paced/diverse environment.

• Strong attention to detail.

• Know geographical area as well as ability to read maps.

• Work with minimal supervision.

• Occasional Overtime as needed.

• Bilingual Skill a plus.