Dispatcher

Copart Marlboro , NY 12542

Posted 3 months ago

The dispatcher is responsible for the timely and accurate dispatch of sub-haulers for vehicle pick-up and delivery while providing excellent service to customers.

  • Outbound calls to pick-up locations.

  • Dispatch sub-haulers for vehicle pick-up and delivery within company timelines.

  • Ensure sub-haulers meet company requirements prior to dispatching.

  • Outbound calls to sellers.

  • Solicit business.

  • Utilize cost effective vendors to meet company budget objectives.

  • Educate sub-haulers on company policies and procedures.

  • Maintain and archive documents.

  • Answer phone calls.

  • Collect payments on member deliveries.

  • Comply with Safety and enforce regulations.

  • Print checks.

  • Monitor incoming documents on the fax machine.

  • Print reports as needed.

  • Manage vendor relationships.

  • Other duties as assigned.

  • Two years dispatch experience.

  • One year customer service skills experience.

  • High School Diploma or GED preferred.

  • Excellent customer service skills and attitude.

  • Excellent Communication Skills --verbal and written.

  • Excellent organizational skills.

  • Excellent time management skills.

  • Typing speed 45 words per minute.

  • Basic Ten key proficiency.

  • Basic Math skills.

  • Computer proficiency (MS Suite experience).

  • Ability to operate office equipment.

  • Multi- tasking.

  • Ability to work in fast paced/diverse environment.

  • Strong attention to detail.

  • Know geographical area as well as ability to read maps.

  • Work with minimal supervision.

  • Occasional Overtime as needed.

  • Bilingual Skill a plus.

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