State Of California Porterville , CA 93258
Posted 1 week ago
Job Description and Duties
The Dispatcher-Clerk works under general supervision in a 24-hour/365-day Communication Office following established policies and procedures in order to perform a variety of duties with the use of the following equipment: PBX console, multi-line telephone system, TTY device, computer, 2-way radio, Alphamate paging system, TV video surveillance recorder and monitor, PA, fax machine, copier, cell phones, and alarm systems.
This position is not eligible for telework, this position is in person only.
CalTrans is currently administering a continuous file examination for the Dispatcher-Clerk, Caltrans classification, of which we are borrowing the eligibility list. To take the examination and obtain list eligibility, please click the following link or copy and paste the link into your web browser: https://www.surveymonkey.com/R/DCCEXAMBULLETIN
Please tell us how you heard about us (click on link below).
https://forms.office.com/g/Em8dGRc5Mt
You will find additional information about the job in the Duty Statement.
Working Conditions
TYPICAL PHYSICAL DEMANDS: Must possess and maintain sufficient strength, agility, endurance and sensory ability to perform the duties contained in the duty statement.
TYPICAL WORKING CONDITIONS: Ongoing interaction with clients, personnel and the general public.
Potential exposure to communicable diseases, blood-borne pathogens and other conditions common to a clinical nursing environment. Position requires prolonged sitting and extensive use of telephones, radio and other communications equipment. Have good hearing and clear enunciation. Report to work on time and follow procedures for reporting absences, maintain a professional appearance, and comply with hospital policies and procedures.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
Additional Documents
Job Application Package Checklist
Duty Statement
Position Details
Job Code #:
JC-433405
Position #(s):
472-234-1660-002
Working Title:
Dispatch Clerk
Classification:
DISPATCHER CLERK
$3,760.00 - $4,705.00
1
Work Location:
Tulare County
Telework:
In Office
Job Type:
Permanent, Full Time
Department Information
The California Department of Developmental Services (DDS) is the agency through which the State of California provides services and supports to individuals with developmental disabilities.
These disabilities include intellectual disability, cerebral palsy, epilepsy, autism and related conditions. Services are provided through state-operated developmental centers and community facilities, and contracts with 21 nonprofit regional centers. The regional centers serve as a local resource to help find and access the services and supports available to individuals with developmental disabilities and their families.
Porterville Developmental Center
HR/Recruitment and Exams
P.O. Box 2000
Porterville, CA 93258
(559) 782-2087 or (559) 782-2599
Contact Amanda Avila or Bryant Hernandez for questions specific to the essential functions of the position only.
Special Requirements
The position(s) require(s) a Background Investigation be cleared prior to being hired.
The position(s) require(s) Medical Clearance prior to being hired.
Electronic application submission is highly encouraged.
Submit a completed standard state application (STD. 678) by the final filing date. Applications submitted for vacancies must include the Position Title and Position Number in the Job Title Section and MUST be signed and dated.
Applicants should indicate on their application, in the job title section, the type of eligibility they currently possess and which qualifies them to apply at this time. In the "Employment History" section of the application you must list your current employment history by providing the To and From dates with the month, day and year, the hours per week that you worked, which should be a whole number and not a range and the Total Worked (years/months). You must complete the Duties Performed section on the application. Applications with "see resume" are not acceptable.
Applications received without all of this information will be considered incomplete and will not be processed. Candidates who do not submit all of the required documents will not be considered in the selection process. Surplus applicants must attach a copy of their surplus letter.
Applications may be obtained from the Human Resources Personnel Office at the Porterville Developmental Center or completed and downloaded from the website indicated below. NOTE: All appointments are subject to State Restriction of Appointment (SROA), Departmental Restriction of Appointment (DROA), and Re-employment List procedures, pre-employment physical and fingerprint clearances. Further Information on the definition of the above may be found on the California State Department of Human Resources website at www.calhr.ca.gov.
Application Instructions
Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: Until Filled
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov.
When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Developmental Services
Attn: HR/Recruitment and Examinations
P.O. Box 2000
Porterville, CA 93258
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Developmental Services
HR/Recruitment and Examinations
Porterville Developmental Center
26501 Ave 140
Porterville, CA 93257
Administration Building, Room 64 (non-operational on weekends and holidays)
08:00 AM - 04:30 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Resume is optional. It may be included, but is not required.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Benefits
As a state employee working for the Department of Developmental Services, you and your family will have access to excellent medical, dental and vision insurance benefits in addition to retirement benefits.
Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment. Additional benefits may also be outlined for specific bargaining units in employee collective bargaining contracts. For more information, please visit the links below:
California State Civil Service Employee Benefits Summary
2024 CalPERS Health Benefit Summary
Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Human Resources Contact:
Bryant Hernandez
(559) 782-2599
exams@pdc.dds.ca.gov
Hiring Unit Contact:
Amanda Avila
(559) 782-2087
exams@pdc.dds.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Kerrie Sawyer
(559) 782-2303
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Confidential Information
Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts.
Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver's license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission.
Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification.
Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate may be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the California Department of Human Resources.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
State Of California