Dispatcher

Beacon Roofing Supply, Inc. Albuquerque , NM 87102

Posted 5 days ago

As a Dispatcher, you will be responsible for all delivery routes in designated area by managing and dispatching appropriate staff and equipment. Secondary function is to act as a reliable communication link between the branch and customers.

Complete Job Description

  • Schedule all deliveries daily for assigned area

  • Plan, organize, coordinate and schedule Drivers and Helpers for optimum efficiency

  • Adhere to and educate operations staff on all safety policies

  • Provides superior service to all internal and external customers; Follow-up with customers to ensure that they are treated in a professional and timely manner, and to ensure satisfaction.

  • Utilize Allieds transportation system

  • Manage Material Transfers between branches in the region

  • Manage truck load within DOT regulations

  • Maintain adherence to union contracts (where applicable)

  • Enter accurate mileage as required in RTA for all assigned vehicles in the District

  • Maintain GPS Data

  • Maintain adherence of OSHA regulations

  • Maintain accurate delivery log book and review weekly

  • Ensure safe and reliable vehicles and forklifts are available to meet operational requirements

  • Act as a conduit between the warehouse contact at branch, sales team and customers during deliveries

  • Maintain Continuous Improvement Log by working with Regional Operations Manager to ensure daily compliance, validate issues, identify resolution options, and coordinate resources to ensure resolution

  • Performs other duties as assigned

Requirements

  • Experience with logistics and distribution

  • Ability to handle multiple tasks simultaneously

  • Written and verbal communication skills

  • Customer relations skills

  • Ability to operate all trucks and lifts

  • Time management skills

  • Must have knowledge of OSHA and DOT requirements

  • Knowledge of locale to facilitate well routed deliveries

  • Computer skills

Preferences

  • Previous experience in a dispatching role a plus

  • Experience in the building products industry is preferred

  • Bi-lingual is helpful (not required)

  • Transportation management experience a plus

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Dispatcher

Beacon Roofing Supply, Inc.