Dispatcher - APA Centennial

Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401k match, paid time off, tuition assistance, and limitless opportunities for training and development.

A Dispatcher has primary responsibility for the coordination of all services and communication of tasks to the line team, and the real-time system management. Dispatch is primary for air to ground communication, as well as ground to ground personnel communication with aircraft. Other duties include logging each requested service, change service status, provide answers to questions by retrieving information, and supervising the operation's flow of services by prioritizing services. Promotes and sells the Company's services and products to aircraft passengers and crew. Handles and coordinates customer service requests in a professional and courteous manner to ensure the best possible service.

• Scheduling and dispatching fuelers and LSTs, to appropriate request according to the order of request or the customers immediate needs

• Relaying information to team members such as information pertaining aircraft

• Using telephones, two-way radios, or text messages to contact customers, LSTs or emergency personnel

• Communicate with supervisors or customers to resolve problems, requests for services

• Record customers requested services such as fuel, catering, hangar space, hotel accommodations, ground transportation, etc.

• Comply with Company policies and procedures related to customer service standards, ramp, safety, and security procedures

• Communicate with customers via telephone, fax, face to face, e-mail, Concierge Air System, Unicom/air to ground radio

• Monitor all arrivals and departures flights activities

• Perform other duties as assigned