This position is responsible for the timely and accurate entering of all shipment information into PRMS and maintaining documents/files in accordance with company policies and procedures. This position is also responsible for the coordination of shipping and receiving activities, including dock usage.
Essential Functions, Duties and Responsibilities
Ability to communicate with Production, Scheduling, Purchasing, Transportation, Customer Service, and the rest of the team on a regular basis (conference calls, proactive communication and information sharing as needed)
Maintaining supplies and ordering as needed (includes office supplies, BOL's, templates, etc.)
Dispatch all outbound loads, confirm destination, and seal trailers
Accurate data entry and file maintenance in PRMS
Following proper documentation procedures
Ship confirmation of Customer orders
Shuttle BOL's, e-mails, documents, and communication
Compliance to Sarbanes-Oxley requirements
Oversee VOICE Queue to disseminate work to all associates. Troubleshoot system issues to ensure work flow continues
Responsible for order assignment que and truck check in
Maintain all paperwork, files, and documents according to company policy and procedure
Control movement/loading of all empty pallet and bin trailers. All full trailers to be communicated to Transportation, so that carrier pick-ups can be arranged
Perform other duties as assigned
Manage Dispatchers Schedules and PTO
Train New Employees on Dispatch Responsibilities
Work Directly with Shipping Manager on Process Improvement.
Required Knowledge Skills and Abilities
Excel, Word and Outlook computer software skills
Ability to multi-task in a fast-paced, constant-changing environment
Team-oriented with good interpersonal skills
able to communicate with all levels of the organization
Ability to work holidays, days, nights and weekends as necessary
Capable of working in a cold (34 degrees Fahrenheit) and wet environment.
Basic math skills
Bilingual English/Spanish and/or English/Polish
AS400 computer software skills
Required Education and Experience
High School Diploma
1-2 years of dispatch or related experience
Seeing: Must be able to read reports and use a computer
Hearing: Must be able to hear well enough to communicate with others and talk on the phone.
Must be able to write, type file, turn pages and use phone system
General business office environment with open work areas.
The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed, as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.