Dispatcher 3Rd Shift

Fresh Express Harrisburg , PA 17101

Posted 5 months ago

Position Summary

This position is responsible for the timely and accurate entering of all shipment information into PRMS and maintaining documents/files in accordance with company policies and procedures. This position is also responsible for the coordination of shipping and receiving activities, including dock usage.

Essential Functions, Duties and Responsibilities

  • Ability to communicate with Production, Scheduling, Purchasing, Transportation, Customer Service, and the rest of the team on a regular basis (conference calls, proactive communication and information sharing as needed)

  • Maintaining supplies and ordering as needed (includes office supplies, BOL's, templates, etc.)

  • Dispatch all outbound loads, confirm destination, and seal trailers

  • Accurate data entry and file maintenance in PRMS

  • Following proper documentation procedures

  • Ship confirmation of Customer orders

  • Shuttle BOL's, e-mails, documents, and communication

  • Compliance to Sarbanes-Oxley requirements

  • Oversee VOICE Queue to disseminate work to all associates. Troubleshoot system issues to ensure work flow continues

  • Responsible for order assignment que and truck check in

  • Maintain all paperwork, files, and documents according to company policy and procedure

  • Control movement/loading of all empty pallet and bin trailers. All full trailers to be communicated to Transportation, so that carrier pick-ups can be arranged

  • Perform other duties as assigned

  • Manage Dispatchers Schedules and PTO

  • Train New Employees on Dispatch Responsibilities

  • Work Directly with Shipping Manager on Process Improvement.

Required Knowledge Skills and Abilities

  • Excel, Word and Outlook computer software skills

  • Ability to multi-task in a fast-paced, constant-changing environment

  • Team-oriented with good interpersonal skills

  • able to communicate with all levels of the organization

  • Ability to work holidays, days, nights and weekends as necessary

  • Capable of working in a cold (34 degrees Fahrenheit) and wet environment.

  • Basic math skills

  • Bilingual English/Spanish and/or English/Polish

  • AS400 computer software skills

Required Education and Experience

  • High School Diploma

  • 1-2 years of dispatch or related experience

  • Inventory experience

Physical Requirements




(13 33%)





Seeing: Must be able to read reports and use a computer


Hearing: Must be able to hear well enough to communicate with others and talk on the phone.









Must be able to write, type file, turn pages and use phone system


Working Conditions

General business office environment with open work areas.


The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed, as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

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Dispatcher 3Rd Shift

Fresh Express