Dispatch Supervisor

U.S. Venture Roselle , IL 60172

Posted 3 weeks ago

Work location will be:

Suite B 401 Gary Ave

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To learn more about working at U.S. Venture, watch this video: Life at U.S. Venture

POSITION SUMMARY

Oversee and supervise a work group meet department goals.

JOB RESPONSIBILITIES

  • Provides leadership to assigned personnel through effective goal setting, performance reviews, delegation, and communication. Provides measurable feedback, suggestions for improved performance and recognition for achievements.

  • Conducts interviews, hiring and training as necessary.

  • Supports the safety programs to ensure compliance with policies and regulatory requirements. Maintain a safe working environment for all associates

  • Assists with process improvement initiatives.

  • Conducts regular meetings to ensure that personnel are well informed of policies and procedures. Continually enforces productivity standards.

  • Ensure excellent customer service and communication

  • Ensure drivers are completing all required daily paperwork:

  • Driver hours log (when needed)

  • Pre-trip inspection sheet

  • Driver's vehicle inspection report

  • Daily vehicle mileage and fuel report

  • Ensure all paperwork is submitted promptly to corporate office

  • Dispatch:

  • Assign product to be pulled by material handlers

  • Route paperwork/product to appropriate area

  • Ensure drivers are completing customer returns within 3 days of creation

  • Collect COD logs on a daily basis to ensure cash and checks are being collected

  • Communicate to CSR's, Sales, Customers, Other locations and Drivers effectively

  • Fleet:

  • Monitor state and federal DOT regulations

  • Ensure all PM's are being performed on a regular basis

  • Ensure all repairs are performed in order to stay compliant with federal regulations

  • Assist drivers in making proper arrangements when a break down occurs

  • Coordinate Smith Training for drivers

  • Operate power equipment, including fork-lift

  • May work as a backup driver as assigned or directed

QUALIFICATIONS

  • 3 years of related experience

  • Skills and experience sufficient to supervise drivers and material handlers

  • Knowledge of state and federal DOT regulations

  • Knowledge of or ability to learn computer systems

  • Willing to work overtime or flexible hours on short notice

  • Good memory and scanning abilities

  • Good communication and math skills

  • Able to lift up to 30 lbs. on occasion

  • Able to learn to use a forklift

  • May require valid driver's license (depending on location) and conformance with company driver policy

U.S. Venture, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic. If you need assistance or an accommodation due to a disability, you may call Human Resources at (920) 739-6101.


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Dispatch Supervisor

U.S. Venture