Dispatch Operator - Per Diem

University Of Massachusetts Medical School Worcester , MA 01601

Posted 2 months ago



Under the direct supervision of the Lead Dispatcher/Communications Specialist or designee, the Dispatch Operator is responsible for monitoring and controlling security systems, including equipment, processing and dispatch of requests for any time of service, as well as associated reports and paperwork and all operational procedures. Respond according to established procedures to emergency conditions and situations.



  • Control and traffic for the Public Safety response system. Consists of approximately 15 mobile personnel.

  • Function as the recipient of first responder/emergency situation. Triage emergency situations.

  • Operate the Public Safety paging and radio communication systems consisting of twenty units, coordinate information during routine and emergency situations.

  • Receive deliveries, such as radioactive or urgent goods and ensure their security to proper destination.

  • Ensure all data collected during shift is accurate and entered into computerized database.

  • Liaison with University Police, as well as outside police agencies. Familiar with general police procedures.

  • Ability to remain calm and collected under stressful situations.

  • Monitor surveillance equipment, alarms, etc.

  • Familiarity with LEAPS/CJIS, NLETS, NCIC.

  • Perform other duties as required.



  • Associates' degree in Computer Science or related field, or equivalent experience.

  • 2 years computer system operation and clerical related experience, including ability to maintain records, input data.

  • Must be able to be certified in CPR/First Responder.

  • Must have strong interpersonal skills, with the ability to make spontaneous decisions for triaging route, as well as emergency situations.

  • Normal visual and manual dexterity.


Under the direct supervision of the Lead Dispatcher/Communications Specialist or designee


May exercise working supervision over an employee of a lesser grade for an assigned task


Usual office environment.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Student Nurse Per Diem PCA

Umass Memorial Health Care

Posted 7 days ago

VIEW JOBS 9/16/2020 12:00:00 AM 2020-12-15T00:00 Requisition #: 205436 Title: Student Nurse Per Diem PCA Program Start Date: Saturday, October 3, 2020 Shift: Mixed Shifts as needed, minimum requirement of 4 shifts per month plus one major Winter and Summer Holiday. Position Summary: Under the direction of the Registered Nurse (RN) and in keeping with unit specific standards, performs a variety of patient care activities to meet the personal needs and comfort of patients; and assists members of the health care team. As an integral member of the patient care team, serves both internal and external customers including patients, families, nurses, physicians and other colleagues who support the delivery of care and services. Position Qualifications: * Completion of a least one clinical rotation in nursing school. * Current Basic Life Support certification required. * State Certified Nursing Assistant license or ARMA registration preferred. * Computer and medical terminology experience preferred. * Ability to start on Saturday, 10/3/2020. * Must utilize proper safety techniques and body mechanics in all work related activities. * Must have strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients. * Must have proven interpersonal skills to provide respectful, culturally and age appropriate communication with patients, staff, family, visitors and others. * Must have proven problem-solving abilities for routine situations and requests assistance from identified resources when more direction is needed. * Must be able to remain calm when under stress or in emergency situations. Major Responsibilities: * Provides clear, timely communication to the RN regarding observations and changes seen in patient/s. Examples, but not limited to changes in skin condition, vital signs, and/or mental status. * Participates in the development and maintenance of a safe environment. Works to utilize interventions to de-escalate patients and if unsuccessful participates in restraints in accordance with training and education as directed. * Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment. * Assists in moving, lifting, positioning and transporting patients by utilizing proper safety techniques and body mechanics in all work related activities. * Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices/strategies as directed, and following the Restraint Policy standards when caring for a restrained patient. Standards of Respect: https://media.glassdoor.com/l/26/64/da/8e/our-standards-of-respect.jpg" width="600" height="25" /> We're striving to make respect a part of everything we do at UMass Memorial - for our patients and for each other. We're expecting that our new caregivers practice our six Standards of Respect: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player, and Be Kind, to help us make respect a part of how we take care of business everyday. Umass Memorial Health Care Worcester MA

Dispatch Operator - Per Diem

University Of Massachusetts Medical School