Dispatch Officer (42215)

Black Oak Casino Tuolumne , CA 95379

Posted 2 months ago

SUMMARY: Responsible for dispatching Officers to calls, distribution of information, logging of events, and the operation of non-gaming surveillance equipment.

Essential Responsibilities and Duties: (Specific areas of responsibility including, but not limited to)

  • Operates dispatch and surveillance equipment.

  • Coordinates response to calls and emergency situations.

  • Facilitates the flow of information by attending daily shift pass downs.

  • Ensures proper notifications are made in regard to emergency situations, or as directed.

  • Enters accurate data into computer-aided dispatching systems (CAD).

  • Develops reports from information gathered from various reporting systems.

  • Conducts video reviews and investigates incidents.

  • Maintains a working knowledge of departmental policy and procedures.

  • Assists Public Safety Officers as directed.

  • Other duties as assigned.


Mandatory Requirements:

  • Must possess a high school diploma, G.E.D. or equivalent.

  • Excellent communication skills required.

  • Ability to type 30 words per minute.

  • Must be computer literate and familiar with various computer applications.

  • Ability to learn new computer software.

  • Ability to read and comprehend documents such as safety rules, operation and maintenance instructions, and procedure manuals.

  • Must be able to read electronic display panels on devices such as radios, cellular telephones, alarm systems, public address systems, etc.

  • Must be familiar with all applicable laws, rules, and regulations governing the Casino.

  • Must be familiar with Public Safety Department Policies and Procedures and have passed the training program within the introductory period.

  • Must be knowledgeable of Public Safety Officer duties.

  • Must be able to keep up with fast-paced atmosphere and work under pressure.

  • Ability to write routine reports and correspondence.

  • Must be able to multi-task, prioritize, understand and retain information communicated via radio, email, telephone, or in person.

  • Must be able to communicate using fixed or portable 2-way radios, land line, or cellular telephone.

  • Must be at least 21 years of age.

  • Must be able to obtain a valid gaming license.

  • Must be able to pass a mandatory drug test.

  • Must provide evidence of employment eligibility in the U.S.

  • Must be able to communicate proficiently in English.

Physical Demands:

  • Must be able to lift and push/pull at least 50 pounds and occasionally more with assistance.

  • Must have visual acuity of 20/20 with corrective lenses.

  • Must be physically able to perform all job requirements including intricate manipulation of controls, walking, standing, bending, and reaching.

Work Environment:

  • May be required to wear protective equipment such as mask, earplugs, gloves, eyewear, weather gear, etc.

  • Must be able to work in a non-smoke free environment.

  • Must be able to work in a noisy environment.

  • Must be able to work outside in all weather conditions.

  • Required to work around moving machinery with possible exposure to vibration, dust, gas, steam or chemicals.

  • Potential exposure to hostile situations.

  • Required to walk on uneven ground.

  • Must be able to work flexible hours, weekends, holidays, and special events.

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Dispatch Officer (42215)

Black Oak Casino