Dispatch Center Manager-High Complexity

Department Of Agriculture Elko , NV 89802

Posted 2 months ago

  • Duties




THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. This type of announcement provides the Forest Service with a readily available source of applicants when vacancies occur. Eligibility and qualifications will be verified when there is a vacancy for the location and grade for which you applied. Information on specific locations where jobs are being filled and the dates applications are due for these locations can be found on the

Forest Service website.

See ADDITIONAL INFORMATION section for details.

Learn more about this agency


  • Duties listed are at full performance grade GS-11 level.

  • Coordinates emergency communications, and assists with the overall execution of activities of a dispatch center.

  • Coordinates with federal, state, and local agencies through the national dispatch system to ensure rapid, focused, and cost-effective responses to wildland fires, law enforcement as needed, and wildland urban interface/intermix situations.

  • Applies administrative and technical methods, practices, and procedures of fire suppression dispatching, as well as agency policies and programs, to execute complete conventional projects or oversee day-to-day operations.

  • Plans work objectives for the Dispatch Center and makes adjustments to meet priorities.

  • Coordinates information on the capacities of state and local fire departments.

  • Responsible for keeping abreast of developments, policy issuances, and other similar material in the equal opportunity field, and for fully supporting the FS Equal Opportunity Program.

  • May conduct workload analysis, determines level of support from each agency for operational and staffing costs, formulates financial plan, and submits and obtains plan approval from the appropriate agency administrators.

  • Complies with occupational safety and health standards applicable to the FS and with all rules, regulations, and orders issued by the FS with respect to the occupational safety and health program

  • Ensures a continuing affirmative application of FS policies concerning equal opportunity.

  • Ensures that personnel management within the organizational entity under supervision is accomplished without regard to race, color, religion, sex, age, handicap, or national origin.

Travel Required

Occasional travel - Occasional overnight travel may be required for fire suppression or fire related assignments.

Supervisory status


Promotion Potential


  • Job family (Series)

0301 Miscellaneous Administration And Program

  • Requirements



Conditions of Employment

  • Must be a U.S. Citizen or National.

  • Males born after 12-31-59 must be registered for Selective Service or exempt.

  • Subject to satisfactory adjudication of background investigation and/or fingerprint check.

  • Successful completion of one-year probationary period, unless previously served.

  • Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution.

  • Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit E-Verify.

  • Must be 18 years of age.

  • Initial appointment is subject to satisfactory completion of training.

  • This is a Test Designated Position. You will be tested for illegal drugs prior to appointment and randomly thereafter. Appointment and continued employment is conditional on negative results.

  • Subject to one year supervisory/managerial probationary period unless prior service is creditable. New USDA supervisors must successfully complete all components of the required training program before the end of their probationary period.

  • Minimum of 90 days of wildland firefighting experience is required.

  • Willing to live/work in remote locations (volatile/unpredictable).

  • Some Fire positions may have Conditions of Employment such as: a valid state driver's license; a commercial driver's license (CDL); pre-appointment and random drug testing; or a physical or medical examination.

  • There may be additional Conditions of Employment not listed here, however applicants will be notified of any specific requirements at the time a tentative job offer is made.


In order to qualify, you must meet the eligibility and qualifications requirements as defined below by the closing date of the announcement. For more information on the qualifications for this position, visit the Office of Personnel Management's General Schedule Qualification Standards.

Your application and resume must clearly show that you possess the experience requirements. Transcripts must be provided for qualifications based on education. Provide course descriptions as necessary.

Specialized Experience Requirement:

GS-9 level: Applicants must have one year of specialized experience equivalent to at least the GS-7 grade level; OR a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related; OR an appropriate combination of specialized experience and education (only graduate education in excess of 18 semester hours may be used to qualify applicants for this grade level). The education must have been obtained in an accredited college or university and demonstrate the knowledge, skills, and abilities necessary to do the work.

Examples of specialized experience are: Assisting in coordinating emergency communications and with the overall execution of activities of a dispatch center. Assisting in providing information regarding the status and danger posed by wildland fires, air quality, and transportation disruptions to local governments and media outlets. Assisting in providing dispatcher related training and serving as subject matter expert during training course development (e.g., initial attack dispatch, aircraft, intelligence, expanded dispatch).

GS-11 level: Applicants must have one year of specialized experience equivalent to at least to the GS-9 grade level; OR a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related; OR an appropriate combination of specialized experience and graduate level education (beyond what is required for a master's degree, i.e., more than 36 semester hours leading to a Ph.D.)

Examples of specialized experience are: Assisting in planning work for a dispatch center and making adjustments to meet priorities. Assisting in the development and maintenance of office policy and technical guidance of the operational systems, including handbooks, guides, and operational plans. Providing information regarding the status and danger posed by wildland fires, air quality, and transportation disruptions to local governments and media outlets.

Selective Placement Factors

Successfully completed the Primary NWCG Core Requirement of Expanded Dispatch Support Dispatcher (EDSD) -AND- Additional Training Requirement of S491 Intermediate National Fire Danger Rating System Course (S-491).

A minimum 90 days experience performing on-the-line (Primary/Rigorous) wildland fire suppression duties as a member of an organized fire suppression crew or comparable unit that utilized knowledge of wildland fire suppression, containment or control techniques and practices under various conditions. This experience must be documented with specific dates in the online application or resume.

In order to be considered for this position, copies of your Incident Qualification and Certification System (IQCS) Master Record (or equivalent training documents) which contain documented proof of the certification or attainment of the IFPM Selective Placement Factor for this position MUST be attached to your application. Red cards are not acceptable documentation. Currency Requirement: CURRENCY IS NOT REQUIRED. See Wildland Fire Qualifications System Guide (PMS 310-1) for definition of "currency". PMS 310-1 is the parent NWCG qualification document that defines "currency", and is supported by the FSH 5109.17. Applicant must provide documented evidence that they have been fully qualified in the past, and are able to regain currency within one year of being hired. Failure to provide this documentation will result in disqualification.

This position has been identified as High Complexity under the Interagency Fire Program Management (IFPM) or Forest Service Fire Program Management (FS-FPM) and is subject to selective placement factor requirements contained in the Interagency Fire Program Management (IFPM) Standard and Guide when filling this vacancy. IFPM or FS-FPM selective placement factors are made up of a primary and secondary National Wildfire Coordinating Group (NWCG) core Incident Management Qualifications and Required Training. The applicant must possess these qualifications at the applicable complexity level to be considered eligible for this position.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

FIREFIGHTER RETIREMENT COVERAGE: This is a secondary position covered under the special retirement provisions of 5 USC 8336(c) for the Civil Service Retirement System and of 5 USC 8412(d) for the Federal Employees Retirement System.

To receive consideration for this position, you must provide updated required documents and meet all qualification requirements by the closing date of this announcement.


See QUALIFICATIONS section for education requirements.

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Dispatch Center Manager-High Complexity

Department Of Agriculture