Disney Store Key Holder Cast Member (Pt)

Disney Woodbridge , VA 22191

Posted 3 months ago

Job Description:

The Disney Store retail chain, which debuted in 1987, is owned and operated by Disney in North America, Europe, and Japan. Disney Store is the retail merchandising arm of Disney Consumer Products, the business segment of The Walt Disney Company (NYSE:DIS) and its affiliates that extends the Disney brand to merchandise. Disney Store carries high-quality products, including exclusive product lines that support and promote Disney's key entertainment initiatives and characters. Disney Store opened its first store in Glendale, California and, in doing so, originated the themed retail business model. There are currently more than 200 Disney Store locations in North America; more than 40 Disney Store locations in Japan; and more than 100 Disney Store locations in Belgium, Denmark, France, Ireland, Italy, Portugal, Spain and the United Kingdom , plus online stores www.DisneyStore.com, www.disneystore.co.uk, www.disneystore.fr and www.disneystore.de. Each Disney Store location offers a magical shopping experience that can only be delivered by Disney, one of the world's largest and most successful entertainment companies. For more information, please visit www.disneyconsumerproducts.com/press/us/disneystore or follow us at www.facebook.com/DisneyStore and www.twitter.com/DisneyStore.

Job Type

Part Time

Segment

Parks, Experiences and Products

Category

Retail Operations

Basic Qualifications

  • Job may require lifting boxes that weigh up to 45 lbs. and climbing a ladder

  • Must be available a minimum of three (3) days during the week and Saturday and Sunday open availability. Able to work a flexible schedule that meets the needs of the business, including overnights, evenings, holidays, weekends and call-in shifts

  • Must be able to submit verification of legal right to work in the United States

  • Must be at least 18 years of age

Business

Disney Store

Required Education

  • High School Diploma or equivalent

Preferred Qualifications

  • Previous experience in specialty retail

  • Ability to speak fluently in another language in addition to English

  • Comfortable storytelling in front of large groups of people

Postal Code
22192

Responsibilities

The Key Holder Cast Member supports the Store Leadership Team by participating in the day-to-day operations of the Store ensuring that the Guest, both internal and external, has "The Best Retail Experience in the World". This is done through consistent exceptional Guest Experience, development of the Cast, maintenance of Store visual standards as well as compliance with established policies and procedures. This is a part-time, non-exempt position.

  • Serves as Leader on Duty to coach and motivate Cast Members while upholding a culture that builds exceptional internal and external Guest Experiences. This is accomplished through in Store entertainment, Guest Engagement and building an emotional connection to the brand.

  • Supports Disney Store Mission, "Creating Magical Moments for Guests of all Ages", through inspiring communication, integrity and passion for the Brand.

  • Holds self and others accountable to high performance standards while providing Guest with memorable experiences

  • Strengthens others through consistent coaching and feedback while driving productivity and morale of the team

  • Considers impact of actions on individual, team and the organization.

  • Supports and participates in initiatives that give back to the community to promote the Disney brand

  • Works in collaboration with Team to leverage synergy opportunities across functions and businesses

  • Supports strategy as developed and helps to translate into specific priorities, objectives and action plans

  • Understands and drives appropriate metrics to assess business performance Mystery Shop Score, Sales Equations (sales and KPIs) and Controllable Expenses (shrink and payroll)

  • Partners with Store Leadership Team to ensure Store is open and closed in compliance with company policy

  • Upholds all company policies as outlined in the Standard Operating Procedures, Employee Policy Manual and Code of Business Conduct

  • Ability to communicate effectively with all levels, even under pressure

  • Demonstrate ability to give basic direction and feedback to Cast Members

  • Attention to detail and ability to prioritize Guests and tasks

  • Proven ability to create a positive work environment

  • Ability to listen to feedback and take constructive action

  • Must maintain a professional appearance and adhere to Disney Store grooming guidelines

Job Description

The Disney Store retail chain, which debuted in 1987, is owned and operated by Disney in North America, Europe, and Japan. Disney Store is the retail merchandising arm of Disney Consumer Products, the business segment of The Walt Disney Company (NYSE:DIS) and its affiliates that extends the Disney brand to merchandise. Disney Store carries high-quality products, including exclusive product lines that support and promote Disney's key entertainment initiatives and characters. Disney Store opened its first store in Glendale, California and, in doing so, originated the themed retail business model. There are currently more than 200 Disney Store locations in North America; more than 40 Disney Store locations in Japan; and more than 100 Disney Store locations in Belgium, Denmark, France, Ireland, Italy, Portugal, Spain and the United Kingdom , plus online stores www.DisneyStore.com, www.disneystore.co.uk, www.disneystore.fr and www.disneystore.de. Each Disney Store location offers a magical shopping experience that can only be delivered by Disney, one of the world's largest and most successful entertainment companies. For more information, please visit www.disneyconsumerproducts.com/press/us/disneystore or follow us at www.facebook.com/DisneyStore and www.twitter.com/DisneyStore.

Basic Qualifications

  • Job may require lifting boxes that weigh up to 45 lbs. and climbing a ladder

  • Must be available a minimum of three (3) days during the week and Saturday and Sunday open availability. Able to work a flexible schedule that meets the needs of the business, including overnights, evenings, holidays, weekends and call-in shifts

  • Must be able to submit verification of legal right to work in the United States

  • Must be at least 18 years of age

Required Education

  • High School Diploma or equivalent

Preferred Qualifications

  • Previous experience in specialty retail

  • Ability to speak fluently in another language in addition to English

  • Comfortable storytelling in front of large groups of people

Responsibilities

The Key Holder Cast Member supports the Store Leadership Team by participating in the day-to-day operations of the Store ensuring that the Guest, both internal and external, has "The Best Retail Experience in the World". This is done through consistent exceptional Guest Experience, development of the Cast, maintenance of Store visual standards as well as compliance with established policies and procedures. This is a part-time, non-exempt position.

  • Serves as Leader on Duty to coach and motivate Cast Members while upholding a culture that builds exceptional internal and external Guest Experiences. This is accomplished through in Store entertainment, Guest Engagement and building an emotional connection to the brand.

  • Supports Disney Store Mission, "Creating Magical Moments for Guests of all Ages", through inspiring communication, integrity and passion for the Brand.

  • Holds self and others accountable to high performance standards while providing Guest with memorable experiences

  • Strengthens others through consistent coaching and feedback while driving productivity and morale of the team

  • Considers impact of actions on individual, team and the organization.

  • Supports and participates in initiatives that give back to the community to promote the Disney brand

  • Works in collaboration with Team to leverage synergy opportunities across functions and businesses

  • Supports strategy as developed and helps to translate into specific priorities, objectives and action plans

  • Understands and drives appropriate metrics to assess business performance Mystery Shop Score, Sales Equations (sales and KPIs) and Controllable Expenses (shrink and payroll)

  • Partners with Store Leadership Team to ensure Store is open and closed in compliance with company policy

  • Upholds all company policies as outlined in the Standard Operating Procedures, Employee Policy Manual and Code of Business Conduct

  • Ability to communicate effectively with all levels, even under pressure

  • Demonstrate ability to give basic direction and feedback to Cast Members

  • Attention to detail and ability to prioritize Guests and tasks

  • Proven ability to create a positive work environment

  • Ability to listen to feedback and take constructive action

  • Must maintain a professional appearance and adhere to Disney Store grooming guidelines

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Cotton On Store Key Holder Woodbridge NJ USA

Cotton On Group

Posted 2 weeks ago

VIEW JOBS 10/25/2019 12:00:00 AM 2020-01-23T00:00 ABOUT US COTTON:ON was brought to life in 1991 and we're the founding brand of our Cotton On Group family. We have kept our true Aussie spirit alive since we first began, and now with nearly 600 COTTON:ON stores across the globe, we continue to deliver value-fashion with a twist that always exceeds our customers' expectations. We are passionate and hands-on, with a single focus: to deliver on-trend fashion, fast! All while making sure we're having some fun doing it. ABOUT THE ROLE As a Key Holder you will keep the daily operations of an organization flow smoothly. The Key Holder reports to the Store Manager/Assistant Store Manager and is responsible for ensuring the management team's direction is executed at all times within the store. The Key Holder is responsible for ensuring Sales Associates' attendance, productivity, and morale. The Key Holder provides support, direction and assistance to his/her team on all areas of their assigned duties. This role helps to motivate and inspire his/her team to work efficiently. The Key Holder will also monitor Sales Associates to ensure they maintain a friendly and helpful attitude toward customers. Key Holders will not be responsible for establishing any store policies or evaluating employees' performance through written documentation. SKILLS & EXPERIENCE * Understanding of delivering the very highest standards of customer service * Completing tasks with a sense of urgency * Confidence to actively introduce new and exciting products to customers and drive to achieve sales budgets OUR CULTURE To describe COTTON:ON in six words is easy; optimistic, passionate, real, energetic, collaborative and, most importantly, ethical. Our team members are a passionate group of people, committed to making a real difference in people's lives through our philanthropic arm, the Cotton On Foundation. It is our shared belief that we can make a difference to lives of everyone we touch, from our backyard to the world. BENEFITS * Competitive wage * Exceptional product discounts * Retail is no longer just a job, it's a career. And careers that start here, can go anywhere! Additional Information * Schedule: Part-time Cotton On Group Woodbridge VA

Disney Store Key Holder Cast Member (Pt)

Disney