Springfield Public Schools Springfield , MA 01105
Posted 1 week ago
Discovery High School Bits and Bytes Summer 2024 Intern
Discovery Early College High School seeks student interns for Bits and Bytes Summer Internship
Support Environment and enjoy solving IT support issues, are encouraged to apply. Student
interns will work under close supervision of school staff, with no unmonitored time with other
minors.
Description: Computer Support Intern's primary responsibility is to provide technical support to
an organization's employees and customers. Their duties and responsibilities typically include
the following:
Paying close attention to the user's description of their computer problem and askingquestions to identify the problem and determine how to solve it
Training users on how to use new hardware or software
Diagnosing and resolving laptop and desktop issues
Documenting issues and resolutions correctly
Troubleshooting network problems and individual user hardware or software problems
Setting up or repairing computer hardware and other associated devices such as printersand scanners
Other tasks as assigned by supervisor
Qualifications:
Communication skills
Listening skills
Customer service skills
Problem-solving skills
Analytical skills
Successful Completion of 9th Grade Requirements
Interns agree to the following conditions:
1.3-week internship beginning on July 8th, 2024.
2.Students will be paid $15.00 per hour.
3.Students agree to work 4 hours a day, 3 days a week (Monday, Wednesday, Friday).
4.Fulfill all 9th grade credit requirements. No Summer School Contingencies.
Springfield Public Schools