Discharge Coordinator

Responsibilities

Responsibilities

Performance Standard

1.Assessment

Does the initial screening of all elective inpatient admissions related to:

• Appropriateness of admission

• Coordinates and supervises data and reporting needs. Provide timely discharge planning.

• Coordinates out-of-area transfers as well as third party contractual arrangements and supervise ground transportation, home health and durable medical equipment.

• Appropriate resource utilization

• Coordinates the pre-admission screening and education of the identified patient populations

• Documents patients admitted directly through Pre-Admissions in the lap to system and forward the information on to the Case Managers as appropriate with discharge planning concerns and the initial discharge-planning screen.

• Utilization and documents patient admitted directly.

2.Technical and Job Specific Skills

• Ensures facility compliance with federal and state regulations involving the Case Management practice.

• Answers inquiries and educate patient, family, MD and hospital employee on discharge follow up.

3.Assists Case Managers with patient transfers and discharges.

• Frequently contact with case manager, charge nurse, bedside nurse, outside facilities to obtain and verify and/or provide information regarding the discharge follow up.

• Utilizes Interqual - Screening criteria for all admissions and observations status patients.

• Collaborate with all respective departments to ensure patient flow during the admission and transfer process.

• Interacts with the Admitting MD as appropriate involving the Physician Advisor as needed for inappropriate admits transfers and level of care.

• Assist case manager on initial screening of all elective inpatient admission related to: level of care, appropriateness of admissions, discharge needs, third party contract arrangements, appropriate resource.

• Utilization and documents patient directly.

• Appropriately prioritize work activities.

Performance/

Process Improvement

• Is aware of and follows all hospital and department policies and procedures.

• Is knowledgeable of performance/process improvement.

• Offers performance/process improvement

Guest/

Interdepartmental Relations

• As observed by representatives of management all interactions are conducted in a professional manner.

• Consistently exhibits phone protocol

• Consistently contributes to the team effort (e.g., assists co-workers when need is observed or upon request, offers constructive suggestions.

Productivity

• Maintains high productivity and performs efficiently

• Appropriately prioritizes work activities

• Responds to difficult situations with self-control and a positive attitude.

Key Success Factors

• Readily accepts work assignments in a positive manner.

• Performs work that is accurate, neat and consistent.

• Documentation is legible

• Reports safety issues and equipment failures appropriately.

• Projects a professional image, follows the hospital dress code policy and/or department requirements.

• Wears hospital ID badge at all times on duty

• Sensitive information including, but not limited to, patient records, charts, hospital documents and employee information is kept confidential without exception.

• Reports to work each regularly scheduled workday

Qualifications

Qualifications:

Minimum Education: Preferred Bachelors of Science/Nursing or Bachelors of Health Care Administration.

2.Minimum Experience: 2 -3 years' experience in an acute care setting preferred. Working knowledge of InterQual IS-SI Milliman and Robertson Managed Care guidelines, Erickson Life Skills (Age Competencies), Medicare Part A and Part B, Medic-Cal NCQA, HEDIS and other criteria as identified by the Quality/Care Management Department. Working knowledge of Care-M.A.P. development and implementation. Working knowledge of managed care and capitation.

Preferred Certifications: Current and valid CA LVN.