Under the supervision of the Assistant Director, Disability Services and Programs, the Disability Specialist is primarily responsible for supporting an assigned caseload of several hundred students and providing day-to-day student service on behalf of DSP. This individual is a key team member and contributor in a fast-paced environment that fosters the full and meaningful inclusion of students with disabilities at the University.
The Disability Specialist is responsible for direct student service, faculty and campus partner support, documentation review, and caseload management in a manner that is legally compliant, student-centered and reflective of best practices in the field. The individual in this role must exhibit effectiveness in understanding and applying disability-related laws to accommodation and service delivery, as well as to issue identification and problem-solving.
All DSP staff are expected to maintain student records in accordance with FERPA guidelines. This role will also cross-train to be additional support in one or more primary services or programs provided by DSP, and will be a significant contributor to strategic departmental projects.
This role requires the ability to work efficiently under deadlines, manage details, and address multiple tasks with rapid response. This individual must possess demonstrated effective interpersonal skills, and be able to maintain appropriate professionalism in the face of challenging communications that arise from a variety of sources.
The Specialist should be adept with basic Microsoft Office software, and be able to learn and make effectively use of the department's student records management database. Additionally, the Specialist role involves guiding the work of graduate and undergraduate student staff.
Disability Services & Programs is a highly collaborative team, with a culture of high achievement, support and inclusivity. It is essential that the new Specialist have the capacity to work independently or in a group setting, and the desire to contribute positively to the team dynamic.
Combined experience/education as substitute for minimum education
Minimum Field of Expertise:
USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy.
USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at firstname.lastname@example.org. Inquiries will be treated as confidential to the extent permitted by law.
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