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Functions as the chief Scrum Master for a release train to ensure execution and optimization across an Agile Release Train (ART) and to deliver value against a shared set of business objectives. Mentors, coaches and advises scrum masters that operate within the Release Trains where expected scope is generally in excess of $5M and up to $10M annually. Guides and facilitates software teams through development and delivery, and guides the transition and maturity of Marriott's SAFe implementation.
The RTE will also play a pivotal role at the program team level (Product Management, Product UX, Enterprise Architect, and Release Management) to ensure features are prioritized for the quarterly planning cycles. Assists the ART in communication and coordination with stakeholders and customers during feature definition and delivery. Drives the ART in resolving or reporting escalated issues involving risk, or dependency management that may be hindering the team's ability to deliver features.
Promotes project quality and manages the application delivery team to promote client satisfaction with all technology teams and business partners by following standard application development tools and processes. Manages continuous improvement program to improve quality, consistency, and client satisfaction.
Education and Experience
10 years of application development experience
7 years' experience in information technology project management across diverse application areas and technologies with
Scrum and Kanban experience
Experience with scaling Lean/Agile practices that confirm candidate's understanding and ability to manage the unique opportunities and challenges associated with facilitating and continuously aligning a large development program.
4 years' experience in leading project teams and implementing enterprise application packages in distributed environments
Must have facilitated a minimum of 2 SAFe program increments at scale
Must be SAFe Certified
Undergraduate degree, equivalent experience, or certification Five year's recent experience with architectural frameworks and the various approaches to the Systems Development Life Cycle (SDLC).
Management of large, complex budgets that include direct and indirect costs
Management of cross functional, sourced, or matrixed teams
Project Management Certification, Certified ScrumMaster, Certified Product Owner, or Certified Scrum Professional with active experience in serving in this capacity
Experience working in highly-complex and fast-paced environments
5 years Agile Team Participation
3 years Agile Coaching Experience
Atlassian (JIRA/Confluence) experience
Ability to speak in front of large audiences and facilitate large, multi-day ceremonies
Demonstrated record of managing internal, external, and offshore projects from inception to successful implementation
Solid understanding of current technologies with the ability to develop and deliver projects using leading edge technologies
Ability to champion and ensure accurate and timely estimation to help track metrics, including but not limited to capacity, velocity and burndown.
Skilled in conceptualizing creative solutions, documenting them, and presenting/selling them to senior management
Excellent oral and written communication skills
Extremely high level of analytical ability to measure the velocity, capacity, and value of teams' contributions.
Very high level of interpersonal skills to work effectively with others, motivate employees, and elicit work output in a team environment
CORE WORK ACTIVITIES
Responsible for steering contributors through all the necessary ART ceremonies including program increment planning, demos, reviews.
Drives the ART to continuously improve through the facilitation of ART Retrospectives quarterly, or more often as needed, to improve backlog management, release train reviews, sprint reviews, or release train coordination and higher-level functions.
Supports the work of agile teams within the ART, including ScrumMasters on a sprint-by-sprint basis
Identifies resource gaps across the teams and ART and facilitates the closure of those gaps through portfolio leaders
Functions as escalation to agile teams to resolve issues
Maintains agile tools and dashboards to track stories, defects, and progress toward commitments
Managing Projects and Policies
Performs Information Technology (IT) project planning, including identifying and developing goals, strategy, staffing, scheduling, identifications of risks, contingency plans, allocation of available resources, and deliverables to meet business need
Serves as liaison with discipline partners, IT Plan and IT Delivery teams
Provides inputs to cost estimates for a feature or project to determine whether the feature or project is justified
Identifies, documents and schedules program increment deliverables, milestones, and required tasks that support a feature or project
Directs and coordinates activities of ScrumMasters to monitor feature(s) and project(s) so that they progress on schedule and within budget
Establishes standards and procedures for sprint, feature, and project reporting and documentation
Reviews status reports prepared by project personnel and modifies commitments and plans as required
Informs the appropriate team members of feature or project status and related issues and impediments and escalates appropriately
Interfaces with vendor(s) for programs under direct control
Provides inputs to value stream roadmaps and business cases
CORE WORK ACTIVITIES
Managing Application Development Standards, Processes, and Tools
Works with direct reports to facilitate consistency of service delivery across client groups
Facilitates compliance with the standard set of application development tools and processes that will drive consistency and predictability throughout the SDLC for all client groups including:
SDLC standard tools and processes for both waterfall and agile development
Estimating standard tools and processes, incorporating flexibility for small and large projects
Deployment standard tools and processes
Monitors projects for adherence to defined application development processes
Communicates to Application Development leaders opportunities to create broader IT related and corporate standards and policies where necessary
Communicates important application development policy changes that affect service provider and/or Marriott operations
Managing Day-To-Day Relationships with Teams
Manages application development projects in partnership with IT teams, business partners and providers
Provides project management of business projects
Oversees effective reporting within application development team
Leads project reviews with team on application development projects
Manages day-to day relationships with all IT teams to promote the delivery of services that meet or exceed the client expectations
Monitors projects for alignment with defined business case process
Drives timely resolution of escalated service delivery problems and minimizes the impact of any client service delivery issues
Manages, and improves service level reporting for application development
Provides early warning to the appropriate Business Partnership & Planning leaders and team regarding degraded or missed service levels
Assists with application, development and maintenance of service provider project management standards and tools
Participates in client portfolio and demand management processes, and engages service providers to ensure client satisfaction
Works with application development service providers
Validates the service provider(s) performs the services agreed to by the master services agreement in a manner that is consistent with both the spirit and the letter of the agreement
Works with team to progress the service providers services to match client needs
Facilitates team and service provider compliance with the agreement
Validates service levels meet business needs
Facilitates the definition and enforcement of good service provider contracts
Supports the IT organization
Provides input to IT's business strategy and planning as needed
Supports and follows defined IT Governance decision rights, standards and practices
Emphasizes accuracy and effectiveness of estimating and planning management with team
Provides input to business/discipline and continent IT budgets
Implementing and Managing Continuous Improvement Program
Drives adoption of CMMi or similar metrics to demonstrate continuous improvement and alignment with the industry
Demonstrates continuous improvement through metrics of quality consistency and client satisfaction
Works with application development service providers, IT teams, and business partners to implement continuous improvement activities
Responds to issues identified in project surveys or other feedback processes, to continually improve client satisfaction
Strategy Execution Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.
Driving for Results
Generating Talent and Organizational Capability
Learning and Applying Professional Expertise
Technical Intelligence: knowledge and ability to identify technological opportunities and threats that could affect the future growth and survival of the business.
Technology Life Cycle: knowledge of the Life Cycle of technologies and how applications, infrastructure, and processes relate to these timelines.
IT Systems: Knowledge of IT systems supporting the business including benefits, requirements, costs, justification, and operations.
IT Resources: The ability to secure and manage IT resources to achieve business objectives (e.g., contracts, vendor relationships, financial accountability, portfolio management, information and resource planning) and measure project impact.
Right now there is no talk of direct reports, but I would like to leave as is with the intention of this being the case down the line
There are all part of the template and I think fine to leave as is.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.