Directors, Product & Engineering

Career Band:

L06

Be unstoppable with us!

T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop!

Position summary

T-Mobile is America's supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. Directors, Product & Engineering located in Frisco, TX will be responsible for equal parts vision and strategy, technical solution delivery, and leadership, coaching, and growth of equally dynamic data and analytics teams.

Position duties and responsibilities include, but are not limited to:

• Responsible for vision, ideation, design, the product roadmap and technical build, support and maintenance, innovation of a large-scale data ecosystem and supporting technology capabilities and infrastructure which will holistically serve T-Mobile data, insights, and analytics needs across various functions.

• Lead large teams of FTE., as well as onshore and offshore contracting companies with a significant technology and people budget.

• Develop the deepest level of understanding of customer (internal or external) needs and wants, as well as the core T-Mobile Company metrics their products are meant to influence.

• Define the product portfolio, technology, and data strategy to meet customer needs and wants and positively impact business metrics.

• Responsible for attracting, hiring, and retaining a high performing, full stack team of product managers, data analysts, architects, other members of technical staff, and managers to support data products and platforms.

• Directly accountable for developing strong and productive relationships with customer or customer representative teams, partner organizations, dependent technology teams, and supporting vendors.

• Create, own, plan, and manage a portfolio of high-quality products and services through a lifecycle of envisioning, including investing, innovating, sustaining, and retiring.

• Define KPIs and metrics to measure product and technical performance.

• Responsible for both internal and external data and analytics development, including all aspects of the lifecycle required to deliver products.

• Regularly transmit vision, strategy, and goal-based communications from executive and direct leadership to direct reports.

• Develop change management and communications plans and drive execution connected with internal change initiatives originating from direct leadership or P&T leadership.

• Lead organizational design thinking and strategy to best structure the team and leverage resources, using a mix of employee services, managed services, and other partners where applicable, which will include periodic review of current and anticipated aggregate staffing capacity.

• Develop and maintain culture, processes, and consistent actions for continuous improvement across agile teams.

• Be accountable for department's budget, delivery, and service performance, optimizing cost of service delivery and ensuring services are meeting or exceeding service levels.

• Regularly provide review and guidance to product management and development teams on execution-related responsibilities such as product backlog structure and prioritization processes.

• Participate in big room discussions including program incrementation, planning, and other major agile sessions and ceremonies.

• Foster strong working relationships with high dependency delivery teams outside of reporting vertical, including engineering and other P&T teams outside immediate reporting structure.

• Drive cost out of systems operations and maintain critical technology roadmaps to continue to adapt to new technologies.

• Telecommuting is permitted, but applicants must live within a reasonable commuting distance.

Skill requirements:

• Utilizing cloud technologies (Data Lake, Hadoop) and data visualization skills (Tableau, Power BI) to drive business performance management and analytics initiatives.

• Performing data science and machine learning techniques using programming languages (Python, R) to drive customer experience use cases across business units, marketing, and sales.

• Solving complex enterprise data problems by using advanced data modeling & management tools (ER studio, Advanced SQL, SQL server integration services, SQL server analysis services, SQL server reporting services).

• Constructing comprehensive, executive-level presentations and communicating complex insights using Tableau, Power BI, Microsoft PowerPoint, and Microsoft office suite.

• Delivering data and analytics solutions using agile methodologies.

Experience and education requirements:

PRIMARY REQUIREMENTS: Master's degree in Management Information Systems, Computer Science, or related field, and 8 years of relevant work experience.

ALTERNATIVE REQUIREMENTS: Bachelor's degree in Management Information Systems, Computer Science, or related field, and 10 years of relevant work experience.

Additional:

• Location: Frisco, TX

• This position is eligible for the employee referral program.

How to apply:

• Visit www.tmobile.jobs.

• Create a candidate profile, and apply to REQ276310.

OTHER: Work hours: 40 hours/week. Salary: $220,090.50/year.

• At least 18 years of age

• Legally authorized to work in the United States

Travel:

Travel Required (Yes/No):No

DOT Regulated:

DOT Regulated Position (Yes/No):No

Safety Sensitive Position (Yes/No):No

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to paid 12 holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short and long term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.

We don't stop there- eligible employees can receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!

As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.