Director, Web Experience Technical Product Owner

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Day - 08 Hour (United States of America) This is a Stanford Health Care job. A Brief Overview We are seeking a highly skilled and experienced Technical Product Owner to lead effort and partner with design agency, internal IT team, and content migration agency. The ideal candidate will have a strong background in managing complex website implementations and specific experience with Adobe Experience Manager.

The candidate should also possess expertise in managing integration migrations, as well as a deep understanding of requirements gathering and ticket management systems such as JIRA. Will also be responsible for understanding how data from internal systems will be connected to the AEM platforms and connection with other Adobe products such as Adobe Target, Adobe Analytics and Adobe Customer Data Platform. Locations Stanford Health Care What you will do Management of a team of professionals through the successful implementation of a complex academic website new design and migration project.

Utilize expertise in Adobe Marketing Cloud and Adobe Experience Manager implementation best practices to ensure seamless integration and optimal performance of the website migration workstreams. Directs the agency team in creating the optimal user experience and design. Collaborates with the IT team to ensure alignment of functionality/design with technology capabilities.

Leads the creation of user stories that are utilized by SHC IT Web team. Prioritizes the users stories and works with SHC IT Web team to plan each sprint development cycle of what is worked and pushed live on site. Oversee backend integration and content migration projects, ensuring timely and efficient execution.

Gather and document requirements using JIRA workflows, ensuring clear communication and alignment with multiple stakeholders. Utilize SharePoint to facilitate collaboration and document management within the team. Ensure legal compliance and healthcare compliance in all website implementations, adhering to industry regulations and standards.

Leverage experience in academia to bring knowledge and expertise around accessibility for websites, ensuring inclusivity for all users. Champion personalization, language and content strategy implementation ensuring accuracy, consistency, and alignment with organizational goals. Education Qualifications Bachelors degree in a work-related field/discipline from an accredited college or university Experience Qualifications Eight (8) years of progressively responsible and directly related work experience Proven experience in managing complex website implementations, preferably involving both Adobe Marketing Cloud and Adobe Experience Manager.

Strong expertise in managing multiple integrations and migrations. Proficiency in requirements gathering using JIRA, or similar ticketing system. Experience with SharePoint for collaboration and document management.

Familiarity with legal compliance and healthcare compliance. Knowledge and expertise in academia, particularly in the area of website accessibility. Strong understanding of language and content management for websites.

Familiarity with design systems, providing guidance and support to the team in maintaining a cohesive and visually appealing customer-focused online presence. Required Knowledge, Skills and Abilities Extensive experience in managing UI/UX design and agency management. Knowledge of the latest in web technologies.

Able to create compelling business cases. Strong Program Management skills to ensure coordination among scrum master leads in content, web operations, design and tech teams. Works well in a highly matrixed organization.

Knowledge of the agile product development process and specifically SCRUM methodology. Thoughtful and strategic approach to problem solving skilled in analytical thinking . Ability to build consensus and work effectively within a cross-departmental team. Strong interpersonal skills, able to motivate and drive collaboration with other departments and stakeholders without direct authority over those groups.

Excellent written and verbal communication with the ability to develop high level senior executive presentations. These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families.

Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family’s perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way:

Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination LI-RL1 Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above.

People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale:

Generally starting at $79.15 - $104.87 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage. Saving Lives and Changing the Future of Medicine Stanford is a part of the top 10 highest ranked Level 1 Trauma Magnet Facilities in the U.S.

Combining clinical care, research, and education, our team provides compassionate, coordinated and personalized care for the unique needs of every patient. As the only Level I trauma center between San Francisco and San Jose, Stanford Health Care delivers clinical innovation across its inpatient services, specialty health centers, physician offices, virtual care offerings and health plan programs. With a state-of-the-art hospital, more than 2,800 medical staff and more than 1,300 residents and fellows, Stanford Health Care is committed to making a lasting impact through research, education and clinical care.

Benefits Stanford offers exceptional benefits and competitive pay to ensure our staff feels supported in and outside of their work. Specific roles are eligible for shift differential pay, sign-on/relocation bonus, etc.