Director, Visual Merchandising

Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweler to rethink the way women purchase jewelry-for themselves. In only seven years, and with a team of over 75% women, Mejuri has shipped over one million orders and opened retail stores across the globe, all while introducing new products weekly.

As part of Noura's original vision to empower women to invest in themselves, the brand launched the Empowerment Fund to support underrepresented women and non-binary individuals with the tools to empower themselves. Mejuri continues to reach new customers through exciting community initiatives and expansion into international markets, such as the UK, Australia and Germany.

We are a team of retailers, creatives, technologists and strategists, and we are looking for someone special to join our team.

The Director of Retail Visual Merchandising plays a pivotal role in bringing Mejuri's vision to life within our stores. Collaborating closely with cross-functional teams, including Brand, Growth, Merchandising, Store Design, Inventory Management, and Retail Operations, this role ensures consistent and compelling visual merchandising experiences across all locations. As a strategic leader, you will shape the retail roadmap and drive excellence in product presentation, in-store marketing, and overall customer experience.

With Mejuri's ambitious growth plans, expanding to 40 stores by the end of the year, you will be at the forefront of translating the brand direction into tangible in-store experiences. You will lead the execution of visual merchandising strategies, ensuring that each store reflects the brand's unique identity while maintaining consistency. You will be instrumental in creating captivating displays, optimizing fixture placement, and enhancing the overall shopping journey for Mejuri's customers.

What you'll do:

• Visual Merchandising Strategy

• In-store adaptation of brand directive

• Utilizing business acumen to layout stores, fixture productivity and work with stores/merchants to deliver sell through of key items

• Build tools for scalable execution

• Establish standards for VM that include, marketing, product placement, visual display standards, lighting etc

• Teach merchandising fundamentals to stores virtually and through workshops

• Inspect weekly execution of store VM standards, facilities and other fundamentals

• Weekly Business Actions

• Category performance analysis

• Work with merchandising and marketing teams on a weekly basis

• Work with Field Teams on a weekly basis

• Perform store visits on a regular basis to understand unit performance

• Action VM for slow turning product. Communicate to IM fast turning product themes

• Proactively plan for seasonality and holidays

• Store Visual Presentation Mapping

• Develop merchandising maps with styles by fixture type and by detail by fixture

• Manage variability by store

• Subject Matter Expert Partnership

• Lead in-store campaign development

• Store and fixture design, NSO sign-off

• Store Visits

• Training, teaching, inspection of execution

• Development of teams business acumen based on product placement

• Conduct workshops

• Campaign Execution

• Be the Retail Rep for build

• Once signed off on, adapt creative to store type and needs

• Work with vendors to order and ship assets

• Create store execution playbook

• Experience Design

• Fixture Design

• Prop Design

What you bring to the table:

• 10+ years of proven experience in Retail Visual Merchandising with detailed knowledge of fashion & retail

• Excellent communication & presentation skills with a passion for innovation, creativity, and the ability to deliver with a standard of excellence

• A hands-on problem solver with a willingness to work in the details and find opportunities to change process to drive efficiencies

• Ability to work effectively in a fast-paced environment and quickly adapt to change and new processes

• Ability to lead & driver large scale projects across a large number of locations simultaneously

• Ability to work collaboratively across varied cross functional teams

• Proven track record in building best in class teams & processes in a high growth environment

• Ability to travel often & internationally

• A resourceful self-starter with a "can-do" attitude and a "building" mindset

• Collaborative, emotionally intelligent, positive

Benefits at Mejuri:

• A minimum of three weeks vacation, plus personal days and three religious observance days.

• A hybrid work model for all corporate roles.

• 'Mejuri Passport' which allows employees who meet specific criteria to work in other locations for one month per year.

• Comprehensive medical and dental benefits, including mental health coverage, and generous personal and sick days for our full-time employees. We also offer bereavement leave, including miscarriage and stillbirth support.

• Parental leave salary top-up of up to 80%, as well as a personalized return-to-work transition and accommodation plan for full-time employees.

• Semi-annual performance reviews.

• Internal coaching department and learning and development to support career growth and plans for everyone.

• A generous product discount!

Salary:

Looking for the perfect next opportunity is a big decision. Mejuri recognizes the importance of pay transparency when it comes to salary ranges as it empowers individuals through the hiring process and supports them in making an informed decision. This role currently has a base pay range of $140,000-$180,000 per year based on a candidate's experience and qualifications.

Please note that these benefits apply to full-time employees.

Location:

At Mejuri we embrace a hybrid working environment and support our corporate employees to be successful whether they are at home or in the office. The primary purpose of our offices is to drive collaboration and deepen relationships with one another.

Accommodation / Accessibility:

Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual's race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.

Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

#LI-Hybrid

Along with our central mission and vision, we have guiding values that set the tone for where we're heading and how we work together. These values are behaviors that form our shared beliefs and approach to how we wish to work together at Mejuri, regardless of role, level, and work location. Our 8 core values help drive our decision making when we are cross collaborating, redefining luxury, and creating a sense of commitment and inclusion to help shape our company culture.

Our values are:

FIND A WAY | We break down problems into manageable steps, explore creative solutions daily, learn from failure, and adapt quickly

RAISE THE BAR | We share constructive feedback openly, continuously improve personal and team performance, collaborate and challenge for better outcomes

CUSTOMER OBSESSED | We actively listen to customer feedback, make decisions that impact customers positively, continuously refine product, service, or customer interactions

EMPOWERED OWNERS | We proactively address cross team challenges, willingly tackle any task big or small, take initiative, and lead by example

JUST DO IT | We make informed decision quickly, encourage experimentation and learning, encourage thoughtful risk taking, embrace change, and stay adaptable

HUMILITY | We acknowledge team contributions before self, acknowledge and learn from mistakes, maintain an open and receptive mindset, and promote a respectful work environment

CURIOSITY | We seek out new challenges daily, ask questions to understand deeply, reimagine and innovate to drive progress

DRIVE RESULTS | set clear goals and prioritize tasks, focus on high impact activities daily, monitor progress through clear metrics, stay persistent and solution orientated

Accommodation / Accessibility:

Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual's race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.

Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.