Provides leadership, direction and administration for all aspects of care delivery operations for the Memorial Cancer Institute (MCI); including but not limited to management of multiple clinic's practice and associated hospital ambulatory operations. Service delivery includes both practice and hospital based chemo infusion sites (including freestanding sites), on-site stat lab and on-site clean room IV pharmacy coordination to ensure efficiency and exceptional patient experience. This is a high acuity, sub-specialty patient population and care delivery requires coordination with cancer support services (social work, nutrition, navigation, PAC and other areas) including frequent transitions to ED and inpatient. Ensures service line s activities and resources are aligned with organizational mission, values, and objectives.
Develops and is accountable for operational, financial and clinical information activities and specific goals, standards, and objectives which directly support the strategic plan and vision of the service line.organization.
Ensures compliance with regulatory agencies governing healthcare delivery, third party payers, and accrediting bodies.
Oversees operations of complex care delivery area(s) including subspecialty practices coordinated with hospital outpatient treatment areas, (some standalone sites) with high acuity and frequent transitions to and from inpatient and to the ED. Monitors departmental budgets, quality, patient experience, team building, departmental contracts and vendor relations. Determines and justifies needs for systems/equipment/supplies purchases, monitors usage, and oversees proper working order and/or stock supplies.
Supports special projects and business analysis as requested.
Ability to effectively plan, delegate and supervise the work of others. Expresses self clearly, conveys information in a concise, accurate and understandable manner.
Ability to foster relationships with staff, colleagues and providers within division and throughout the healthcare system. Ability to motivate and lead and develop and empower direct reports team building.
Ability to create business plans and/or action action plans in an effort to expand business needs or improve Press Ganey - Patient Experience scores.
Possess clinical working knowledge of practice(s) in portfolio.
Education equivalent experience:
Complexity of Work: This role requires critical thinking skills, effective communication, decisive judgment, and the ability to build and foster positive relationships. The incumbent must be able to lead others and take appropriate action when required.
Required Work Experience: Five (5) years of leadership experience. Project management and process improvement experience preferred.
Memorial Hospital West opened in 1992 with 100 beds to serve the growing population of western Broward. Today, the hospital has 384 beds and is one of the busiest and most technologically advanced in the region.
Memorial Hospital West's many respected specialty programs include:
Medical and Surgical Services
Adult and Pediatric Emergency Departments
Memorial Cardiac and Vascular Institute
Memorial Cancer Institute
Blood and Marrow Transplant Program, including Broward County's first adult inpatient autologous transplant unit
Memorial Neuroscience Institute
Memorial Rehabilitation Institute
Bariatric/Weight-Loss Surgery Program
The Family Birthplace
Truven Health Analytics and Modern Healthcare magazine named Memorial Hospital West one of the nation's 100 Top Hospitals in 2013 and 2014 - and the hospital has been consistently recognized by The Leapfrog Group with an "A" Ranking for Patient Safety.
Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.
Memorial Healthcare System