Director

Posting Number S05701P Position Title Director Functional Title Director, International Student Recruitment Department Admissions Salary Range Commensurate with experience Pay Basis Monthly Position Status Regular full-time Location Richardson Position End Date (if temporary) Posting Open Date 06/05/2024 Posting Close Date Open Until Filled Yes Desired Start Date 07/01/2024 Job Summary

Are you interested in helping students achieve their goal of a college education? Do you enjoy traveling, and meeting and interacting with new people from a variety of backgrounds?

The Office of Admissions is seeking a higher education professional with experience in prospective student recruitment, outreach, and support as well as strategic recruitment and admission planning to fill our Director, International Student Recruitment position. If you are looking for a rewarding and challenging opportunity that provides a comprehensive benefits package including employee tuition assistance, apply now to join our team!

The Director provides management, leadership, support, and coordination within the Office of Admissions at UT Dallas. Primary responsibilities include development, implementation, and management of international undergraduate and graduate admission and recruiting initiatives and prospective student support. This position will communicate regularly with leaders across campus to ensure the department's efforts support university-wide application, admission, and enrollment goals.

Minimum Education and Experience

Bachelor's degree and 5 years of related progressive experience.

Preferred Education and Experience

• Master's degree and ten years of related progressive work experience

• Experience developing and implementing data-driven recruitment and admissions programs and strategies

• Extensive international travel experience

• Supervisory experience

• Proficiency in PeopleSoft Campus Solutions, Hyland OnBase, Salesforce CRM, or comparable software platforms

Essential Duties and Responsibilities

• Responsible for the development, implementation, coordination, and management of the University's international recruitment strategy.

• Travel internationally to attend new student recruiting events and support international recruiting initiatives.

• Serve as a primary point of contact for escalated complaints and difficult customer service situations.

• Develop and maintain relationships with departments across campus, including the International Center and the Office of the Graduate Dean, to support international undergraduate and graduate recruiting efforts and to facilitate a welcoming and responsive environment for prospective international students.

• Collaborate with other leaders in the Offices of Admissions and Enrollment Operations to identify existing challenges and work toward solutions.

• Represent the Office of Admissions through membership and participation in related professional organizations.

• May collaborate with Office of Admissions leadership to develop and oversee events for high school counselors, college advisors, prospective students, and special populations, and maintain relationships with departments across campus to facilitate participation in prospective student events and recruiting initiatives.

• Represent the Office of Admissions in interdepartmental meetings.

• Support, mentor, and supervise Admissions Counselors and Assistant Directors regarding international undergraduate and graduate recruitment and admission.

• Coordinate with other teams within the Offices of Admissions and Enrollment Operations to achieve shared goals.

• Participate in all assigned trainings, meetings, and events.

• Other duties as assigned.

Physical Activities Working Conditions Additional Information

Applicant should possess the following skills and abilities:

• Exceptional presentation and public-speaking skills

• Exceptional written and verbal communication skills as well as active listening and interpersonal skills; knowledge of cross-cultural communication needs and styles and ability to respond to a variety of situations accordingly

• Excellent organizational, prioritization, and time management skills with the ability to manage multiple tasks and projects at one time

• Ability to plan, coordinate, schedule, direct, and monitor tasks, activities, and projects in order to complete assignments timely and efficiently

• Detail-oriented and accurate with the ability to analyze and interpret data and apply strong reasoning skills to prioritize information, to make informed decisions, and to identify potential issues and possible solutions proactively

• Understanding of conflict de-escalation and resolution techniques to handle difficult and sensitive student and customer service situations

Remote Work Notice

The Office of Admissions provides services and support to our prospective and current student populations. Therefore, this is a campus-based position working daily in our offices in the Student Services Building (SSB).

About UT Dallas

The University of Texas at Dallas is a top public research university committed to admitting, enrolling, and graduating well-rounded members of the global community whose education has prepared them for rewarding lives and productive careers in a constantly changing world. A variety of people, ideas, backgrounds, and perspectives is crucial to achieving our vision and mission. UT Dallas fosters an educational, working, and living environment where all members of our community are welcomed, treated fairly, and supported in their pursuit of excellence.

What We Offer

UT Dallas aims to attract and retain talented staff and faculty to support the University's students and mission. We are an equal opportunity employer and offer a comprehensive benefits package, including:

• Medical with prescription drug coverage (100% paid for full-time employees), dental, and, vision insurance plans

• Life, AD&D, and disability insurance plans

• Flexible Spending Accounts

• Paid time off and holidays

• Retirement plans

• Employee tuition assistance

• Professional development and training opportunities

• Employee wellness and employee assistance programs

• and much more!

Visit https://hr.utdallas.edu/employees/benefits/ for more information.

Special Instructions Summary Important Message

1. All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.

2. The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. EOE, including disability/veterans. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.