Director, Transformation

Overview

The Director of Transformation will implement strategic transformation initiatives at Duly, driving change, cultivating a culture of continuous improvement, and ensuring successful execution. This position will collaborate across diverse teams while executing on transformation initiatives.

Holistic benefits designed to help our team members flourish in all aspects of their lives, including:

• Comprehensive medical and prescription drug benefits that include medical coverage at 100% (after deductible) when utilizing a Duly provider.

• $5,250 Tuition Reimbursement per year.

• 40 hours paid volunteer time off.

• A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact.

• 12 Weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members.

• 401(k) Match

• Profit-sharing program

Responsibilities

Initiative Execution

• Execute transformation initiatives aligned with the organization's goals.

• Implement transformation objectives within cross functional teams

• Achieve operational and financial objectives for Transformation initiatives

• Translate strategy to operational tactics through focused efforts/actions that will have greatest strategic impact

Change Management

• Utilize change management strategies to facilitate organizational transformation

• Foster a culture of adaptability, innovation, and continuous improvement

• Guide and support to teams as they navigate through change

Project and Program Management

• Follow through execution, and monitoring of transformational projects and programs

• Ensure adherence to timelines, budgets, and quality standards

• Implement project management best practices to maximize efficiency and effectiveness

Data-Driven Decision Making

• Utilize data analytics and insights to measures the impact of transformation initiatives

• Collaborate with analytics teams to identify key performance indicators and success metrics

• Assists in monitoring and measuring the effectiveness of changes and makes recommendations to further efforts in attainment of goals.

• Support key metrics that will drive decisions and generate ROI.

Training and Development

• Implement training programs to build the capabilities of teams involved in transformation initiatives

• Provide education and resources to support staff in adapting to new processes and workflows

• Ensure programs success, develop and implement interventions when falling short

Qualifications

EDUCATION:

• Bachelor's degree in Business, Economics, Healthcare Administration or a related field required.

• Master's degree in Business Administration or a related field highly preferred.

EXPERIENCE:

• Five or more years of experience working within healthcare consulting and operations background required.