At Microsoft, our cloud services' infrastructure supports more than 1 billion customers and 20 million businesses around the world every day. We opened our first data center in 1989 and since then we have invested over $15 billion in our cloud infrastructure to support the growing customer demand for our cloud services. Do you want to be at the center of the next largest IT industry? Are you looking to enhance your expertise and grow within a dynamic team of world-leading cloud professionals? If so, then you are looking in the right place!
The Cloud Hardware Experience Engineering Team within Azure Cloud Server Infrastructure (CSI) group is responsible for providing the hardware that powers our datacenters and for improving customer experience and quality of Microsoft Azure. We are looking for a passionate Principal HW Engineering Manager with exceptional knowledge of server and hands-on experience with building and maintaining scalable hardware infrastructures. You will be working with the latest technologies that go into building a hyperscale cloud services.
Bachelor's required in Electrical Engineering, Computer Science, or another related field
Deep understanding of modern server architectures, including datacenter operations
Experience in leading a high-performance engineering team that delivers results and impact
Engineering experience in validation of hardware (Components, Subsystems, and SW) against key performance metrics. Creating test plans
Capable of technical deep dives into service design, operating systems, networking and storage
Passion to learn world class techniques and tools
Individual effectiveness skills such as discipline, time management, decision making, planning and organizing work, summarizing results through technical reports (TFS, MS Office) are highly desired.
Self-driven, self-motivated individual, must be able work independently as well as collaboratively in a team environment and across the team of engineers
Must be able to plan work, and work to a plan adapting as necessary in a rapidly evolving Environment
Knowledge and working experience in data mining, statistics, mathematics is a plus
The hardware for operating these services (over 200 and counting), comprises of hundreds of thousands of servers spread globally and applications that reach hundreds of millions of users every day. Our customer-base is growing rapidly, our infrastructure investments are multiplying, and the size of our global infrastructure is increasing by the day - along with the scale of our challenges. Learn more about our team and projects here Azure Hardware Infrastructure
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Ensure that the customer experience with HW is maintained and/or improved by effective testing of various components or subsystems with our HW solutions
Lead and build a world class HW system engineering team
Develop and deliver software that measures and improves the quality of Azure Hardware that exceeds customer expectations
Identify and fix or drive fixes for systemic issue
Collaborate with hardware architects to determine end to end verifications
Solve problems relating to mission critical services and build automation to prevent problem recurrence