Do you have the career opportunities as a Director Staffing Services you want with your current employer? We have an exciting opportunity for you to join HCA Healthcare which is part of the nation's leading provider of healthcare services, HCA Healthcare.
We are committed to providing our employees with the support they need. At HCA Healthcare, we offer eligible colleagues an attractive benefit package that includes medical, wellbeing, dental and vision benefits along with some unique benefits including:
Medical, Dental, Vision, Life Insurance and Flexible Spending
Paid Time Off (PTO) and Personal Leave
401K (100% annual match - 3% to 9% of pay based on years of service)
Academic Assistance and Reimbursements for Tuition and Student Loans
Employee Discounts including Tickets, Retail, Mental Health Apps, Education Apps, Identity Theft Protection etc.
Home, Auto, and Pet Insurance
Employee Stock Purchase Program (ESPP)
Short Term & Long Term Disability coverage
Legal Benefits and lots more!
Learn more about Employee Benefits
Our teams are a committed, caring group of colleagues. Do you want to work as a Director Staffing Services where your passion for creating positive patient interactions are valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!
Job Summary and Qualifications
As a member of CereCore, the Director of Staffing Services is responsible for using a variety of methods to source new talent while also ensuring project delivery for all CereCore consultants providing services to HCA and CereCore external clients. This position is a client-facing role responsible for business development across HCA entities and CereCore external clients with an annual revenue target averaging $20M. This role requires executive presence and communication skills to effectively interface and communicate with HCA leadership for new work requests and is responsible both for delivering existing projects and growing additional revenues within HCA, Parallon, affiliated entities and CereCore clients. This position also serves as the liaison and management of over 150+ consultants currently delivering project work at HCA and external clients. Additional key responsibilities include developing and maintaining positive relationships with key HCA stakeholders including ITG senior leadership, field-based CIOs, and CereCore client leadership. This role will manage resource allocations, maintain and develop new approaches to talent acquisition, and participate in sales opportunities critical to driving profitability and growing the business. Key skill set for this role include, strong communication skills, the ability to multitask, negotiate, and maintain solid relationships within HCA and external clients. Proven team leadership skills and the ability to cultivate a healthy work environment, set direction and motivate a high performance team will be crucial to success.
Client Relations (75%)
Provide staffing services for both technical and clinical resources through management of recruiters, onboarding coordinators, and associated processes and tools
Work with CereCore leadership to prioritize opportunities, locate new talent, and complete the vetting process to aligning resources with the correct opportunities
Build strong relationships with and act as liaison to HCA ITG, Division CIOs, and external clients to align business strategies as necessary
Protect and grow client-base in a competitive environment
Serve as the primary escalation point for staff, leadership, vendors and clients, resolving conflicts involving scheduling, resources and/or technical issues
Collaboratively work with Client Executives, Clients, Vendors and PMs to schedule, staff and deliver services
Continuously assess and seek to improve customer satisfaction levels
Work across teams and departments to resource projects and meet deadlines
Work with team to build client roadmaps and provide clients with updates and information enabling them to make necessary decisions
Work with leadership to develop and maintain service catalog
Understand client roadmaps and provide solutions that facilitate client needs
Evaluate current and emerging tools and technologies and where applicable, make purchasing recommendations and decision.
Meet demands of sales opportunities providing resources and services
Oversee contract development, review and negotiations
Accountable for individual project revenue targets, quality, and performance
Work with the leadership team to carry out the vision, mission and goals of CereCore
Administrative/Staff Development (25%)
Select and manage the ongoing sourcing of new contract talent with vendor partners
Lead, develop and mentor Direct Reports and administrative staff
Attract, retain and develop necessary skillsets to service client needs
Build high performance team creating an environment consistent with our vision and values
Evaluate talent and performance objectives, adjusting to meet deadlines
Oversee hiring and training for new employees
Management of resource utilization balancing W2 and contracting staff to grow revenues
Quarterly Performance Reviews, Staff meetings and 1:1 engagement with staff
Maintain a commitment to personal leadership development
Adhere to HCA Code of Conduct
RELEVANT WORK EXPERIENCE
3 years management experience in leading teams with proven track record and results (Required)
3 years of sourcing, staffing, and recruiting experience (Required)
3 years of client account management (Required)
PHYSICAL DEMANDS/WORKING CONDITIONS Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Requires lifting papers or boxes up to 10 pounds occasionally. Work is an office environment. Work may be stressful at times. Contact may involve dealing with angry or upset people. Staff must remain flexible and available to provide staffing assistance for any/all disaster or emergency situations.
ITG transforms healthcare and gives people healthier tomorrows. We deliver information technology strategy, support, and solutions. ITG improve and enhance patient care and business operations. We deliver services at administrative locations, data centers, and hospitals. The facilities we support are located in 20+ states and the United Kingdom. Our team works to move healthcare forward. We do this by seeking, embracing, developing, and delivering technology for patient care.
HCA Healthcare has been named one of the World's Most Ethical Companies by Ethisphere Institute for over a decade. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Director Staffing Services opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.