Milliman Brookfield , WI 53005
Posted 2 months ago
What We Do
Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance clients. We're a business unit within Milliman, Inc., a respected consultancy with offices around the world.
Candidates who have their pick of jobs are drawn to IntelliScript's entrepreneurial and collaborative culture of innovation, excellence, exceptional customer service, balance, and transparency. Every single person has a voice in our company, and we challenge each other to push the outer limits of our full, diverse potential. And, we've shown sustained growth that ensures you'll have room to grow your skillset, responsibilities, and career.
Our team is smart, down-to-earth, and ready to listen to your best ideas. We reward excellence and offer competitive compensation and benefits. Visit our LinkedIn page for a closer look at our company, and learn more about our cultural values here.
Milliman invests in skills training and career development, and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERG's) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our website to learn more about Milliman's commitments to our people, diversity and inclusion, social impact, and sustainability.
What this position entails
The Director of Solutions Consulting leads IntelliScript's innovative and productive Solutions Consulting team reporting directly to a Managing Director. Collaborating with various teams (in particular sales) across the company, this Director will be instrumental in facilitating the growth and optimal use of our decision support software and fulfilling the specific needs of each client. Our proven decision support software products (Irix and Curv) are being adapted to incorporate and interpret electronic health record data and medical claims data, in addition to our existing pharmacy claims data and other sources. The Director will manage our teams responsible for proof-of-concept client studies from design and execution to presentation back to our clients and prospects. They will also manage thought leadership initiatives as well as collaborate with industry partners.
In this external-facing role, the right person for our team will bring professional experience from a variety of settings and perspectives, a passion for leveraging data and complex analysis to solve the right business questions, a deep understanding of actuarial analysis and operations, demonstrated leadership qualities and an entrepreneurial spirit. This unique opportunity will put your actuarial knowledge, industry expertise, business acumen, and leadership skills to immediate use in a professional services environment.
What you'll be doing
Initiate, clearly articulate, implement and lead solutions consulting strategy, vision, direction, team composition and thought leadership within IntelliScript and collaborate with sales, relationship management, clinical and product teams across Milliman
Closely coordinate with product teams and leadership to understand business needs, communicate the value of solutions consulting, and appropriately prioritize the team roadmap
Maintain actuarial professionalism by providing a fair and balanced view to clients aligning with ASOPs.
Uphold quality risk management (QRM) principles for peer reviewing study and marketing content, documentation, and client communication
Initiate, develop, and implement process and process improvements to optimize efficiencies across proof-of-concept teams
Utilize knowledge of mortality and morbidity data to assist teams with their development initiatives and client support activities
Apply extensive actuarial operations knowledge and sound leadership skills to advance product innovation, new revenue streams, client relationships, and staff versatility
Hire, train, onboard and manage team leads and individual contributor reports
Foster industry presentation and publishing opportunities for team
Additional Deliverables
Manage and lead solutions consulting teams
Initiate, prioritize, and provide support and direction on projects
Support team leads in training and onboarding of new team members
Supervise and foster professional growth of team members
Be accountable for the successful completion of team initiatives (e.g. client-specific deliverables, product positioning and marketing campaigns)
Drive operational efficiencies (turnaround times, etc.) of study processes while maintain high quality
Guide teams in understanding complex health data systems and how to leverage those systems to meet client and market needs
Be responsible for written and verbal consultation to clients, providing actuarial and product expertise in a business frame of reference
What we need
Actuarial accreditation (e.g. ASA, FSA, MAAA) in good standing
Published insurance industry thought leadership articles, past speaking engagements, etc.
Past leadership, mentorship, and management experience
Creative and dynamic thinking for complex and ambiguous problems
Proven track record for creating new processes, products and connections
Sound business acumen and strategy execution
Proficiency with Microsoft Outlook, Word, Excel, PowerPoint, OneNote, and Project Management software
What you bring to the table
Focused on results and able to explain findings in a way that answers business problems
Able to unearth client needs, conduct analysis, and present a resolution
Constructive, "can do" approach to overcoming obstacles
Proven leadership abilities
Proficient in navigating complex organizational communication
Articulate and professional when speaking with clients as well as with colleagues
Allows small teams to thrive without micromanagement
Strong work ethic, willing to pitch in wherever needed
Seeks out peer review and input from others, able to absorb and learn from constructive criticism
Shares insights and opportunities and delegates responsibilities appropriately
Excellent verbal and written communication skills
Wish list
Deep understanding of IntelliScript's operations, medical and prescription data, Irix rule engine and Curv suite
Experience presenting Irix content information to C-suite decision-makers
Continuous appetite to challenge intellect, learn, grow, remain productively curious
Successful track record of completing product development initiatives and navigating complex client relationships
Location
The expected application deadline for this job is July 31, 2024. This position is open to remote work. Applicants must be willing to travel to the Milliman office in Brookfield, WI as needed and travel nationwide for meetings, conferences, and team events (up to 20%).
The salary range is $107,000 to $261,000, depending on a combination of factors, including but not limited to education, relevant work experience, qualifications, skills, certifications, location, etc. In addition, we offer a significant performance-based bonus plan, profit sharing, and generous benefits.
If experienced with an ASA equates to 20 - 29 years of relevant experience the salary range for this position is $107,000 - $224,000 depending on relevant factors, including but not limited to education, work experience, certifications, location, etc.
If experienced with an FSA equates to 20 - 29 years of relevant experience the salary range for this position is $125,000 - $261,000 depending on relevant factors, including but not limited to education, work experience, certifications, location, etc.
Milliman Benefits (Full time U.S. positions only)
At Milliman, we focus on creating an environment that recognizes - and meets - the personal and professional needs of the individual and their family. We offer competitive benefits which include the following based on plan eligibility:
Medical, dental and vision coverage for employees and their dependents, including domestic partners
A 401(k) plan with matching program, and profit sharing contribution
Employee Assistance Program (EAP)
A discretionary bonus program
Paid Time Off (PTO) starts accruing on the first day of work and can be used for any reason; fulltime employees will accrue 15 days of PTO per year, and employees working less than a fulltime schedule will accrue PTO at a prorated amount based on hours worked
Family building benefits, including adoption and fertility assistance and paid parental leave up to 12 weeks for employees who have worked for Milliman for at least 12 months and have worked at least 1,250 hours in the preceding 12-month period
A minimum of 8 paid holidays
Milliman covers 100% of the premiums for life insurance, AD&D, and both short-term and longterm disability coverage
Flexible spending accounts allow employees to set aside pre-tax dollars to pay for dependent care, transportation, and applicable medical needs
Equal Opportunity
All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
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