Super Micro Computer, Inc. San Jose , CA 95111
Posted 2 months ago
Job Req ID: 24864
About Supermicro:
Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
Job Summary:
Supermicro system department is looking for a Director, Solution Engineering to be responsible for Customer Retention, Revenue Growth, and Profitability. This position will be based in our headquarters located in San Jose, CA.
Essential Duties and Responsibilities:
Includes the following essential duties and responsibilities (other duties may also be assigned):
Support Global Services and Rack Team by being responsible for Data Center products with customer retention and growth
Provide consultation to existing customers on Data Center efficiency by leveraging educate and present Supermicro products and services
Lead, coordinate, and align internal stakeholders to gather requirement, design, validate, and deliver product and services to end customers.
Possess a business mind set in alignment with management goals and objectives.
Direct and lead cross organization resources to solve customers' Data Center requirement.
Define, build, and design Data Center solutions to meet the evolution of customer requirements
Perform duties with a consultative based mindset
Act as escalation point for Global Services and Rack teams
Overseeing deliverables and documentation as require by customers.
Provide solutions and products promotion to customers, partners, and employees.
Build solutions with service centric mind-set and within existing constraints
Documenting and improve process in the overall service oriented rack architecture model and providing technical guidance to Global Service team
Meet with customers and provide internal teams customer feedback
Design, build, pre configured and integrated Data Center solutions with emphasis on service and lifecycle
Qualifications:
Bachelor's degree is required
15+ years' experience in developing and managing IT Data Centers and related solutions
Successful track record working with end customer's internal stakeholder from technical staff to key decision makers
Strong team leader with tenacious character.
Prior experience in championing and justifying large scale technology projects in enterprise IT environment
Demonstrated ability in the following areas: pre-call planning, requirement qualification, and handling,FUD
Strong persuasive and negotiating skills
Extremely proactive, highly organized, with proven ability to manage multiple tasks
Professionalism combined with a passion for creativity
Ability to adapt to a fast-paced environment and diverse culture
Must have a strong background managing X86 Architecture in Enterprise Data Center environment
Salary Range
$190,000 - $238,000
The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.
EEO Statement
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
Job Segment: Cloud, Data Center, Engineer, Manager, Technology, Engineering, Management
Super Micro Computer, Inc.