Director, Software Engineering/Section Head (Patient Platform Engineering)

Mayo Clinic’s tech culture is rooted in passion for technology, embraces innovative thinking and strives for high performance. Our teams drive change in health care through comprehensive connected health and digital transformation strategies.

Some examples of our major initiatives are: • Utilizing artificial intelligence and machine learning principles to develop next generation patient centric care systems • Transforming the practice by applying data science techniques to discover new approaches to health care delivery • Leveraging Enterprise Architecture to construct integration centricity, promote data liquidity, and provide innovation support This transformation creates, connects and applies integrated knowledge to deliver the best health care, health guidance and health information to patients, customers, partners, providers, employees anywhere and anytime so the needs of the patient come first. Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report.

As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.

Responsibilities As a Section Head (Software Engineering Director), you will drive the Engineering vision, strategy, roadmap, and execution of Mayo Clinic’s Patient/Consumer Digital Platforms and Products. This position will drive the journey of modernizing our digital experience ecosystem, including existing and new Patient Platform, consumer digital products and other engineering areas within Mayo clinic. This role will closely work with other engineering leadership such as Public, Digital Experience (DxP) and Knowledge Management Platform teams.

This role will leverage modern technologies to deliver enterprise-grade systems using microservices using REST and GraphQL and cloud platforms using Microsoft Azure and Google Cloud Platform (GCP), and continuous integration & deployment to move faster at a lower cost. This role will mentor and lead the Patient engineering teams in close partnership with other part of the digital engineering organization, product, content, data & analytics leaders. In addition, this role will be pivotal in driving our agile, digital transformation with industry-leading product management best practices and a culture of empowered teams.

The section head leads and manages an IT section and participates in the coordination and leadership activities of the division. Responsibilities include: develop and maintain internal and external client/vendor/peer relationships; coach and mentor staff; represent the section to, and participate in IT task groups, and institution committees and groups; plan and manage Mayo resources (project, people, facilities, money and equipment) in an efficient manner; develop and foster strategies and directions that support section and division goals and objectives; provide leadership in the design, selection, and application of information systems resources to satisfy the requirements of the systems; may serve as secretary, assistant secretary or member of IT for institutional committee. Major Functions/Responsibilities: • Manage, mentor and grow several full-stack engineering teams across 4-5 different product/platform portfolios. • Participate in architecture and technical design decisions / review critical code implementations • Advance architecture, process and tools through innovation, cutting edge technology and research • Drive continuous improvement to engineering quality, capabilities, skills and delivery • Own outcomes of engineering, planning, execution and delivery on complex projects • Measure and improve engineering team performance against KPIs and objectives • Partner and build relationships with product, UX, data & analytics and UX design teams • Recruits, hires, and mentors members and managers of the Patient Engineering teams • Align engineering roadmaps, products and improvements with appropriate product and platform roadmaps • Collaborates across the Digital Engineering team leaders on setting up foundational Engineering best practices and standards. • Experience working and leading on one or many of the public cloud platforms such as AWS, GCP, and Azure • Able to measure organizational progress and health through metrics and results • Manage relationships with suppliers and vendors, and a path for escalating issues where necessary What youll be doing. • Build and lead a platform and product engineering team.

Including all day-to-day operations, long-term strategy and growth plans, budgeting, hiring/retaining/growing your managers, set performance goals and ensure that the team accomplishes them • Define Engineering strategies and ensure that processes meet the evolving needs of the business • Determine OKRs, project planning, budgeting and resource requirements to accomplish projects and support our growing user base • Manage engineering morale, retention, culture, and performance, by facilitating team outings, online gatherings, career growth opportunities, and psychological safety • Provide professional development, coaching, mentorship, and cultivate emerging leaders for the organization Qualifications Bachelors degree with eight years of experience, which includes two years of demonstrated leadership experience. Requires skill in effective decision making and effective consensus management. Strong understanding of finance, business processes, budgeting and human resources development.

Excellent verbal and written communication skills. Demonstrated history of continuing education in personnel and administrative processes. Experienced with committee and consensus-managed, physician-led organization.

Experience with personnel management, resource allocation, coaching and mentoring. Experience working in healthcare technology. Experience with managing both custom developed and vendor-supplied products and services.

Some travel may be required in this position. Preferred Qualifications: • 3 years of digital product engineering leadership experience, with a minimum of 7 years in relevant product engineering space • 4-5 years of native iOS and Android or React Native development experience (hands-on or leadership) • 4-5 years of web development experience using Javascript frameworks such as Angular or React. (hands-on or leadership) • 4-5 years of API development experience (hands-on or leadership) • Experience leading engineering teams of at least 60 engineers and 3 engineering managers • Experience in managing complex and large-scale digital technology products • Leadership experience in managing digital engineering space and people • Master’s degree preferred with six years of experience. Masters degree in Computer Science/Engineering or related field • Established track record of managing onsite and offsite technical resources through the full software/project life cycle • Experience and background in enterprise software and delivery and representing the engineering function at the highest level of the business • Experience with building and leading a distributed engineering team • Experience architecting high-performance, highly available and scalable distributed systems • Preference for health care experience Authorization to work and remain in the United States, without necessity for Mayo Clinic sponsorship now, or in the future (for example, be a U.S. Citizen, national, or permanent resident, refugee, or asylee). Also, Mayo Clinic does not participate in the F-1 STEM OPT extension program.