Director - Software Development

Merck & Co., Inc. Madison , NJ 07940

Posted 2 months ago

Job Description:

Our IT team operates as a business partner proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver the services and solutions that help everyone to be more productive and enable innovation.

The Director, Application Services will be responsible to lead the definition, documentation, implementation and governance of the e-Commerce and Analytics products, processes and applications that deliver both our commercial and IT strategies and objectives. The Director will have deep domain expertise in e-Commerce technologies as well as business knowledge of Analytics and AI technologies (i.e. Machine Learning, RPA).

She/He will be responsible for leading the application services team and associated products/projects to deliver new capabilities and enhancements for Antelliq commercial initiatives. This position will be responsible for managing demand, budgets, resources and schedules while aligning business priorities with IT development resources.

  • Provide subject matter expertise and oversee the definition and documentation of the business requirements for our commercial organization

  • Develop strong working relationships with key business stakeholders, and work to understand business strategy and align project work with business goals and objectives

  • Partner with internal and external service providers to design and implement the e-Commerce and Analytics products/applications

  • Recommend and implement Global solutions that meet business requirements and are consistent with IT Strategy and direction

  • Oversee internal and external project teams to ensure all aspects of our company's System Development Life Cycle.

  • Manage and allocate appropriate people and financial resources to ensure that projects are completed within committed time and budget and align with strategic objectives

  • Develop and lead a strong internal functional team to define and deliver quality projects and enhancements consistent with the commercial IT needs

  • Assess current staff capabilities, identify talent gaps, and execute talent management actions aligned with human capital strategy


Education Minimum Requirements:

  • Bachelor's degree in Computer Science, Information Systems, Business Administration, or a closely related field

  • Master's degree, a plus

Required Experience & Skills:

The successful Application Services Director will display the following:

  • Leadership in Business Partnering and/or Relationship Management

  • Ability to effectively partner and influence at the senior executive level

  • Demonstrated success in a leadership role over application development or similar technology teams.

  • Strategic planning, budget setting, pipeline/demand and capacity management

  • Ability to communicate effectively - verbal, face-to-face, visual, written and workshops/presentations

  • Ability to motivate and develop a highly productive and effective workforce consisting of employees and contracted resources

  • Assessing and/or developing business cases to support IT investment decisions

  • Natural problem solver, whilst understanding strategic and tactical implications

  • Proven prioritization and negotiation skills

  • Understand the areas required to deliver enterprise level IT products and services for the commercial business function

  • Successful delivery of Enterprise software implementations

  • Practical knowledge of project management, business analysis, software development and change management

  • Analyze technical issues and making business decisions with financial impact

  • 10-15 years of successful and progressively responsible related experience working within an IT environment for a large global company (as employee or consultant)

Our Support Functions deliver services and makes recommendations about ways to enhance our workplace and the experience of working at our organization. Our Support Functions include HR, Finance, Information Technology, Legal, Procurement, Administration, Facilities and Security.

Who we are

Merck & Co., Inc., Kenilworth, New Jersey, USA is known as "Merck" in the United States, Canada & Puerto Rico. We are known as "MSD" in Europe, Middle East, Africa, Latin America & Asia Pacific. We are a global biopharmaceutical leader with a diverse portfolio of prescription medicines, oncology, vaccines and animal health products.

We are driven by our purpose to develop and deliver innovative products that save and improve lives. With 69,000 employees operating in more than 140 countries, we offer state of the art laboratories, plants and offices that are designed to Inspire our employees as we learn, develop and grow in our careers. We are proud of our 125 years of service to humanity and continue to be one of the world's biggest investors in Research & Development.

What we look for

In a world of rapid innovation, we seek brave Inventors who want to make an Impact in all aspects of our business, enabling breakthroughs that will affect generations to come. We encourage you to bring your disruptive thinking, collaborative spirit and diverse perspective to our organization. Together we will continue Inventing For Life, Impacting Lives while Inspiring Your Career Growth.





In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

US and Puerto Rico Residents Only:

If you need an accommodation for the application process please email us at

For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Poster

EEOC GINA Supplement

OFCCP EEO Supplement

OFCCP Pay Transparency Rule

We are an equal opportunity employer, Minority/Female/Disability/Veteran - proudly embracing diversity in all of its manifestations.

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:



No relocation

VISA Sponsorship:

Travel Requirements:


Flexible Work Arrangements:

Remote Work, Telecommuting


Valid Driving License:

Hazardous Material(s):

Number of Openings:


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Director - Software Development

Merck & Co., Inc.