Director, Small & Medium Business Direct Sales--Outside Sales, Harrisburg, PA

Comcast Corporation Harrisburg , PA 17101

Posted 2 months ago

Comcast brings together the best in media and technology. We drive innovation to create the worlds best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for effectively directing and monitoring the sales of integrated communication structure to small-to-medium business customers in an effort to maximize sales revenues and meet corporate objectives on a consistent basis. Directs and develops Managers/Supervisors in the field operation area. Provides leadership and direction for multiple functional areas. Manages professionals at manager, supervisor and professional levels. Ensures appropriate resources to achieve financial and business objectives. Influences, shapes and integrates strategy for functional area(s).

Job Description

Core Responsibilities

  • Develops a consultative business-to-business sales culture through strong leadership and coaching. Leads by example by modeling the Comcast Credo, Touchstones and Promise.

  • Coaches, reviews, rewards, motivates, disciplines and terminates managers in the field sales, Sales Engineering and Sales Support areas. Evaluates effectiveness of managers and implements necessary changes. Addresses personnel issues/performance issues in accordance with Company policy.

  • Possesses an excellent knowledge of Company's products/services, pricing practices and selling skills to effectively oversee small-to-medium business sales deployment of new products and services that target the enterprise segment.

  • Monitors and prepares reports and forecasts monthly, quarterly and annual sales results and other activity and performance measures through experience with processing and analyzing of data.

  • Develops, plans and coordinates seminars, sale incentive plans and other strategies to achieve business unit objectives. Exhibits excellent written and oral communications, interpersonal skills and planning, presentation and organizational skills.

  • Identifies and implements improvements in business processes yielding, increased sales performance and/or operational efficiency. through excellent time management, decision-making and human relations skills.

  • Establishes and cultivates effective business relationships, both cross-functionally and with Division and Corporate Business Services teams and with internal organizations to ensure maximum effectiveness of the sales organization.

  • Manages and monitors small-to-medium business sales channels within budgeted sales and expense targets.

  • Consistent exercise of independent judgment and discretion in matters of significance.

  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

  • Other duties and responsibilities as assigned.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.

  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

  • Win as a team - make big things happen by working together and being open to new ideas.

  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

  • Drive results and growth.

  • Respect and promote inclusion & diversity.

  • Do what's right for each other, our customers, investors and our communities.

  • Budget attainment through managing activity and fundamentals

  • Performance Management and maintaining headcount

  • Operational steady-state (Training, approvals, meeting cadence, etc.)

  • Leading Operations reviews and Broadcast Presentations

  • Proactively views the market through the lens of penetration, competition, and base vs. new acquisition strategies

  • Sees, leverages, and harnesses the power of the Comcast portfolio by aligning priorities with residential, construction, GA and PR teams

  • Sees and demonstrates and insatiable curiosity and focus on smart market expansion opportunities and strategy

  • Demonstrates an unwavering commitment to the education and implementation of the Sales process, presentation and skills

  • Inspires and Motivates others to see beyond the day-to-day function and to re-imagine the possibilities with themselves and the organization.

  • Sees DEI not as a must-do but as a catalyst for sustainable change inside and outside of the organization.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Education

Bachelor's Degree

Relevant Work Experience

10 Years +

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

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Director, Small & Medium Business Direct Sales--Outside Sales, Harrisburg, PA

Comcast Corporation