Director, Slack Partner Program Strategy

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Job Category

Operations

Job Details

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ABOUT THE POSITION:

The individual in this role will take on the exciting responsibility for developing the new Global Partner Program for Slack. As Program Manager, you'll be responsible for partner programs from beginning to end, ensuring cross-team teamwork, detailed execution, and effective communication. You'll work closely with executives, Alliances & Channel leaders, third-party partners, and many more to drive critical programs and partner activities across Slack. You will be responsible for setting project and financial goals, developing comprehensive plans, and executing strategies to achieve desired outcomes efficiently and effectively.

We build and monetize our Slack partner ecosystem and work on the most pressing issues for the entire Partner Ecosystem. Slack's Partner Ecosystem is compromised of global programs for System Integrators (SIs), Independent Software Vendors (ISVs), Strategic Technology Alliances, Resellers, and other channels partners. We succeed if we ensure that the partner program meets the accelerating and changing needs of our partners and customers as well as drive the ecosystem growth levers. We'll implement a disciplined approach to empower Slack field sales in cultivating strong SI ecosystem relationships and expand our strategic technology partnerships and ISV motion to explore new commercial opportunities.

The successful candidate will have an entrepreneurial mindset, with a strong aptitude for understanding the big picture and translating it into tactical action. If you are proactive, a strong communicator, and an inclusive problem-solver with a passion for leading business growth through innovative partnerships and high levels of collaboration and transparency, this is a fantastic opportunity.

RESPONSIBILITIES:

Drive and deliver the partner program strategy and as well as the alignment of outcomes and KPIs to measure the Slack partner ecosystem success

• Evolve scalable partner solutions, content, support and success processes

• Develop consistent and scalable program benefits management

• Understand and communicate persuasively, to all relevant audiences, the nature, benefits and facets of our Slack strategic technology partnership programs and partner ecosystem

• Be the goto person for details on partner solutions for the Slack Sales field teams

• Align a GTM plan with clear success metrics and engage sales teams on both sides around strategic joint accounts

• Monitor KPIs, performance reporting, and feedback to continually evolve program offerings

• Drive effective communication across teams and stakeholders, ensuring alignment and transparency.

TARGET SKILLS/EXPERIENCE:

• Ability to multitask in a fast-paced environment with a portfolio of assignments while driving complex strategic projects to completion

• Demonstrated cross-functional communication, alignment, and relationship-building skills with senior leadership and C-Level

• Prior leadership experience of driving tangible value through SI, ISV or technology channel partnerships

• Proven ability to build, lead and execute strategy in a cross-functional environment

• Self-starter, with strong work ethic and personal drive and character qualities that match with company core values and inspires others to follow and act

• Candidate must be able to multitask in a fast-paced environment and exercise a high degree of initiative in resolving issues and developing system/process enhancement recommendations

• Exceptional executive communication, strategic, analytical, influencing, and consulting skills, as well as a track record of building and leading complex, multi-disciplinary teams

• Bachelor's degree or equivalent combination of education and experience

• 8+ years in partner business operations, partner management, channel sales, or program management

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Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For New York-based roles, the base salary hiring range for this position is $200,300 to $290,500.

For California-based roles, the base salary hiring range for this position is $200,300 to $290,500.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.