Director / Senior Director - Customer Evangelism & Executive-Level Projects

Salesforce.Com, Inc. San Francisco , CA 94118

Posted 8 months ago

Job CategoryMarketing

Job DetailsDirector / Senior Director - Customer Evangelism & Executive-Level Projects

Are you a big thinker? Great storyteller? Like working with customers?

Salesforce is Forbes #1 Most Innovative Company and one of FORTUNE's Best Companies to Work for. The Salesforce Corporate Messaging team is looking for a talented marketer. This opportunity is to work closely with Salesforce leadership and account teams worldwide to craft compelling stories, visions, and solutions that resonate with Salesforce customers and prospective customers in executive briefings. You will drive the creation of presentations to deliver an experience that feels like a personal Dreamforce for each customer.

Success in this role requires working with cross-functional teams to coordinate and assemble the right vision, solution, demos, and positioning for customers, as well as the ability to create compelling stories that take the Salesforce narrative and message and translate those into the language of our customers. A mix of marketing and sales skills is required.

Role & Responsibilities:

  • Engage in C-level meetings with Salesforce's customers and prospective customers worldwide

  • Develop compelling visions, presentations, and experiences for these meetings

  • Incorporate the appropriate Salesforce products into a solution for individual customers

  • Incorporate industry trends and drivers into compelling, customized sales presentations

  • Work closely with senior Salesforce leadership to craft innovative content and prepare for customer events

  • Work closely with account teams, industry experts, and product teams to craft customer stories

  • Collaborate with the industry's most innovative marketers to craft and evangelize our corporate positioning and message

  • Pitch ideas to further Salesforce's position as an innovator and leader in the cloud application and platform market

  • Raise, develop, and drive breakthrough ideas that showcase Salesforce's products and core values at customer events

Experience / Skills Required:

  • 8+ years of experience in product or corporate marketing

  • Experience in developing innovative, compelling, and differentiated market positioning and presentations

  • Proven record of collaborating with senior executives to develop executive-level presentations

  • Experience in working with sales teams and customers in creating custom sales presentations

  • Experience working collaboratively across product divisions

  • Passion for software-as-a-service, platform-as-a-service, and disruptive thinking

  • Excellent written, PowerPoint, and Apple Keynote skills

  • Self-motivated individual capable of leading projects from idea to success with minimal guidance

  • High energy, innovative, and creative

About Salesforce:

Salesforce, the intelligent Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. For 19 years, Salesforce has been a pioneer and leader in enterprise cloud computing, singularly focused on CRM. Everything we do at Salesforce centers on a set of core values: trust, growth, innovation and equality. These core values have taken our company to great heights, including being named one of Forbes "World's Most Innovative Companies" seven years in a row and one of Fortune's "100 Best Companies to Work For" nine years in a row. We are the fastest growing of the top 5 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce.

Posting Statement and are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. and do not accept unsolicited headhunter and agency resumes. and will not pay fees to any third-party agency or company that does not have a signed agreement with or

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Executive Director Senior Product Manager

Jpmorgan Chase & Co.

Posted 4 days ago

VIEW JOBS 11/9/2019 12:00:00 AM 2020-02-07T00:00 Executive Director - Senior Product Manager Req #: 190083515_2 Location: San Francisco, CA, US Job Category: Digital Job Description: The Business and Commercial Banking (BCB) Digital team is responsible for digital (.com, mobile, API) channel management, digital product management and digital design and development for JPMorgan Chase's Wholesale Businesses (Business Banking, Commercial Banking, Chase Merchant Services, Business and Commercial Cards). The BCB Tribe includes Channel Managers, Product Managers, Segment Leaders, Research & Analytics, Design and Development teams. Commercial Banking ("CB") is a top provider of banking services to wholesale clients from small businesses to large, complex businesses with domestic and international needs. CB is comprised of Middle Market Banking & Specialized Industries (MMBSI), Corporate Client Banking & Specialized Industries (CCBSI), Real Estate Banking, Commercial Term Lending and Community Development Banking. JPMorgan is seeking a highly effective and innovative Digital Segment Manager to work with the Commercial Bank Digital Segment Leader in support of the Commercial Bank Line of Business to focus on the Middle Market Banking and Commercial and Corporate Bank sub-lines of business. The BCB Segment Teams are the primary face-off between the Lines of Business and the Digital organization. Key responsibilities of the BCB Segment teams includes: * Work closely with Commercial Bank Segment lead to understand the Line of Business' strategy, products, services, distribution channels, competitors and customers. Understand evolving customer needs, priorities and buying behaviors to identify opportunities to develop and improve digital products, capabilities and client experience. * Proactively keep abreast of market trends, JPM's digital channels, customer feedback and analytics to inform a strong understanding of the broader business, technology, digital/mobile marketplace. Leverage best practices and functionality from other digital functions/Tribes. * Partner broadly with the Line of Business to develop and evolve the digital strategy to support business and client priorities. Serve as a digital thought leader/subject matter expert to the business for both capabilities and technical feasibility. Develop a point of view around technologies, tools, competitors, potential partners. * Work closely with Segment lead to develop and champion short and long term Digital product and channel vision and strategy for the Line of Business. Translate the strategy into a multi-year roadmap with supporting businesses cases. * Work with Design and Product to consolidate and integrate product requirements from across JPM's wholesale businesses and prioritize investments. * Partner with Digital Product Management and Design to translate customer and business requirements into use cases and stories to guide product design and development for programs that cut across different businesses and channels. * Drive ready to launch activities in partnership with the Line of Business - Marketing, Readiness, Service, Support, Legal, Risk, Compliance and Controls. * Support an operational cadence (business reviews, governance) with the Line of Business and partner functions to prioritize and manage digital roadmap delivery. Track and manage LOB-discretionary digital budgets. Create transparency across LOB demand and digital capacity to ensure appropriate LOB stakeholders are involved in and aware of changes to roadmap delivery or roadmap priorities * Manage Line of Business specific Digital projects and programs and serve as an advocate for the Line of Business digital agenda. Represent LOB feature / function requirements and business cases in prioritization meetings; maximize LOB value creation from dedicated and discretionary digital capacity * Partner with other wholesale lines of business/segments – BB, CIB, CMS, Card- to ensure consistency, alignment and leverage digital/technology investments. * Develop and maintain appropriate controls and governance. Identify, manage and mitigate current and emerging risks. * Define, track and realize key digital performance metrics – client experience, on-time/on-budget delivery, quality, operational performance, business cases/financial metrics * Partner with Service Delivery team to track and manage digital client service/support metrics and performance. Support management of client service issues and production issues. * Develop and maintain strong and working relationships in the Line of Business (Strategy, Product, Transformation, Technology, Control partners, Finance), Partners and across Digital (Design, Platform, Technology, Product, Channel and other Digital Domain managers.) Qualifications: * Critical thinker and consultative problem solver with a strong bias towards action. Healthy balance of intellectual curiosity, common sense, and execution rigor. Strong commercial orientation. Customer focused. * Ability to operate in a collaborative way, within a multi disciplined team. Ability to influence & collaborate with stakeholders with diverse points of view and build coalition * 8+ years of experience in Digital products/channels/programs. Proven track record of successfully moving complex bodies of work from concept to launch. * Experience in Commercial Banking – Treasury Management - Middle Market Financial Services product management (payments, lending, deposits) * Experience in management consulting/strategy development * Experience working in an agile/lean software development environment. Able to relate technical enhancements to customer use cases * Demonstrated ability to drive change through influence and collaboration across a matrix organization in a highly dynamic environment. Strong partnership, consulting, and influence skills. * Excellent written and verbal communication skills and presentation skills. Ability to communicate complex business and technical concepts to a broad range of technical and non-technical staff. * Ability to prioritize projects and efforts according to business need and industry trends * Structured thinker, strong planning/project management skills (finance, budgeting, resource allocation). Highly organized and detail oriented Jpmorgan Chase & Co. San Francisco CA

Director / Senior Director - Customer Evangelism & Executive-Level Projects

Salesforce.Com, Inc.