Director, Salesforce Sales Cloud

Citrix Systems Inc. Fort Lauderdale , FL 33301

Posted 3 months ago

We believe work is not a place, but rather a thing you do. Our technology revolves around this core philosophy. We are relentlessly committed to helping people work and play from anywhere, on any device. Innovation, creativity and a passion for ever-improving performance drive our company and our people forward. We empower the original mobile device: YOU!


Fort Lauderdale


R12566 Director, SalesForce Sales Cloud (Open)

Job Posting Title:

Director, SalesForce Sales Cloud

Job Description:

Are you an experience SalesForce leader looking for an opportunity to lead and own the SalesForce Practice for Sales Cloud?

We are looking for a Director, SalesForce Sales Cloud to join our company based in Fort Lauderdale, FL. As the Director, SalesForce Sales Cloud you will manage a team of Citizen Developers & Analysts focused on creating innovative solutions for Direct and Channel sales. We are very keen on someone having strong product and project experience in Sales Cloud, as well as an eye for creative solution design. In this role, you will be responsible for our primary sales process enablement solution (, both defining & executing a roadmap of changes to drive sales productivity and continuous optimization of the platform. Your day-to-day will consist of working closely with the functional business leaders, operations teams, as well as with counterparts in the IT to support the evolving needs of the business.

Primary Duties / Responsibilities

  • Engage with the business to understand process, system and data needs, to help achieve business objectives.

  • Play a leadership role on cross-department projects as representative of Sales Systems' capabilities.

  • Champions system enhancements and functions, investigates funding possibilities.

  • Presents business cases and systemic solutions to higher-level management teams.

  • Leads team that maintains existing systems and data, including hierarchies and system configurations as appropriate, according to defined SLAs.

  • Identify and coordinate all Sales Systems changes to support Acquisitions.

  • Leads the monthly and quarterly Territory change process

  • Ensure that impact assessments are considered and best decisions are made as strategic imperatives are executed. Conducts risk analysis to ensure overall roll-out alignment with other constituents.

  • Identify training gaps and create training opportunities to provide continuous development for the team.

  • Provide subject matter expertise to stakeholders outside of Sales (Marketing, Product Groups, Finance, etc.) regarding sales systems and processes.

  • Provide thought leadership and expertise to cross-functional organizations regarding sales systems and processes.


  • Has a thorough understanding of the people, processes, technology issues and a passion regarding customer service (internal and external) and delivery/execution.

  • Strong understanding of the Sales Process and the use of systems/data to further enable it.

  • Outstanding oral and written communications skills, as well as excellent presentation skills; ability to lead meetings internally and externally and executive briefings. Takes a leading role in senior and executive level presentations with management teams.

  • Ability to talk to all levels of the organization.

  • Strives to improve performance and to have a significant impact on department's success

  • Has proven success with the development and implementation of one or more global systems

  • Ability to lead the evolution of all Sales Systems functions, determine and address problem areas, formulate relevant solutions, and present the solution effectively.

  • Ability to work effectively with a variety of organization, management levels, cultures, and personalities.

  • High degree of motivation and professionalism with good leadership and team building skills.

  • Defines process and definitions to provide consistent use of all sales systems.

  • Articulate compelling qualitative and quantitative business cases for systems enhancements, releases, and new strategic systems implementations.

  • Develop and implement practices that improve sales and operational efficiency via expanded communications with key process constituencies including IT, sales, and supply chain.


  • +5 Years experience of managing Sales Cloud (Lightning, Partner Communities, Einstein Analytics or ETM experience is a plus).

  • +8 Years experience directly managing a more senior team of technology and process SMEs.

  • Bachelor's degree in Information Systems, or Business or equivalent combination of experience and education.

  • 5-9 years of Business Systems Management or Sales Process experience.

  • If you don't already live in Fort Lauderdale, you must be willing to relocate to Ft. Lauderdale, FL.


Functional Area:

Business Process Analysis

About us:

Citrix is a cloud company that enables mobile workstyles. We create a continuum between work and life by allowing people to work whenever, wherever, and however they choose. Flexibility and collaboration is what we're all about. The Perks: We offer competitive compensation and a comprehensive benefits package. You'll enjoy our workstyle within an incredible culture. We'll give you all the tools you need to succeed so you can grow and develop with us.

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at for assistance.

If this is an evergreen requisition, by applying you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

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