Director Sales Strategy & Operations - Homes Sales - Richmond, VA

Director Sales Strategy & Operations

• Homes Sales

• Richmond, VA

Job Description

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We've continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

Homes.com

Homes.com is already one of the fastest growing real estate portals in the industry, and we are driven to be #1. Just ask Brad Bellflower, Chief Change Officer at Apartments.com. After its acquisition in 2014, Apartments.com quickly turned into the most popular place to find a place. We have achieved success at the highest level - and we're doing it again with the new Homes.com. CoStar Group has 20+ years' experience in leading and growing digital marketplaces, and we pride ourselves on continually improving, innovating, and setting the standard for property search and marketing experiences. With Homes.com we're building a brand on the cusp of defining the industry. We're looking for big thinkers, brave leaders, and creative professionals ready to influence a new age of homebuying within a tried-and-true, award-winning company.

Learn more about Homes.com.

Role Description:

As the Sales Strategy & Operations Director for Residential Real Estate, you will play a pivotal role in overseeing and optimizing all aspects of our sales operations. Reporting directly to the Executive Leadership Team, you will be responsible for developing and executing strategies to streamline processes, improve sales performance, and ensure alignment with company objectives.

Responsibilities:

Sales Strategy:

• Define long-term strategy for the sales organization

• Evaluate sales models (inside v. outside) and build recommended approach to attack the market

• Evaluate market segments and build strategy for how to approach each market segment

• Oversee general strategic direction of the organization

Sales Process Optimization:

• Evaluate and refine the end-to-end sales process to enhance efficiency and effectiveness.

• Implement best practices and standardized procedures to streamline operations and reduce redundancy.

• Identify bottlenecks and areas for improvement and develop solutions to address them.

Sales Performance Analysis:

• Analyze sales data and metrics to track performance against goals and identify trends.

• Provide insights and recommendations to improve sales productivity, conversion rates, and revenue growth.

• Develop and maintain comprehensive sales reports and dashboards for stakeholders.

Sales Technology Management:

• Oversee the selection, implementation, and optimization of sales technology tools

• Ensure proper integration and utilization of technology platforms to support sales initiatives and drive efficiency.

• Stay abreast of emerging sales technologies and trends and make recommendations for adoption as appropriate.

Cross-Functional Collaboration:

• Work closely with marketing, finance, and other relevant departments to ensure alignment and collaboration on sales initiatives.

• Serve as a liaison between sales and other functional areas to facilitate communication and coordination.

• Collaborate with leadership to develop and execute strategic initiatives that drive business growth.

• Collaborate with other sales organization/heads of sales across the enterprise to ensure efficient processes, communication, etc.

Basic Qualifications:

• Bachelor's degree required from an accredited, in-person college or university

• Minimum of 5+ years of people management experience directly leading and managing sales operations

• Proven experience in sales operations or a related role, preferably in the residential real estate industry

• Strong analytical skills with the ability to interpret sales data and metrics

• Demonstrated experience in process optimization and technology implementation

• Excellent communication and interpersonal skills, with the ability to collaborate effectively across functions and levels of the organization.

• Strategic thinker with a results-oriented mindset and a track record of driving measurable impact.

• Experience using Google Analytics, or similar tools; advanced in Excel experience with data visualization

• A passion for data, analytics, insights, and trends and ability to provide actionable insights

• Strong business acumen including problem solving and critical thinking

Preferred Qualifications and Skills

• Strong leadership capabilities with the ability to motivate and inspire teams

• Demonstrated ability to build long-term and sustainable relationships and business partnerships with clients at all levels.

• Proficient in applied statistics, knowledge of SQL, strong data management skills

• Effective internal (leadership, peers, teams, company-wide) and external (sales channels, customers, etc.) relationship building skills.

• Ability to be flexible and adapt to changing situations at a high growth company.

What's in it for you?

When you join CoStar Group, you'll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.

We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program.

Our benefits package includes (but is not limited to):

• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug

• Life, legal, and supplementary insurance

• Virtual and in person mental health counseling services for individuals and family

• Commuter and parking benefits

• 401(K) retirement plan with matching contributions

• Employee stock purchase plan

• Paid time off

• Tuition reimbursement

• On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes

• Access to CoStar Group's Diversity, Equity, & Inclusion Employee Resource Groups

• Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing