Sales Operations partners with the commercial organization to drive and measure sales force performance. Provides subject matter expertise and insights with a primary focus on sales force effectiveness. Contributes to cross-functional initiatives including Targeting, sales force structure, sizing and deployment, business planning and training. Utilizes analytical and operational expertise to 1. Increase understanding of drivers that influence sales performance, 2. Partner with PLS to develop incentive plans that align sales force behavior with business objectives, 3. Ensure timely implementation of required operational processes for optimum business planning and incentive compensation. Broad understanding of pharmaceutical data and is adept and identifying sources that answer business questions effectively. Collaborate closely with other cross-functional colleagues to meet the desired business objectives and ensure accurate and timely implementation of sales operations deliverables.
Develop and implement analysis that identify national and sub national drivers behind sales performance including sales trends, market share and customer segments
Manage all sales operations processes and activities that drive incentive compensation and insights for business planning including alignments, sales crediting, reporting, targeting and sales force effectiveness
Support the field sales and accounts teams by being the primary point of contact for all sales operations deliverables
Ensure adoption of field efficiency tools
Partner effectively and collaborate with cross-functional teams in PLS to provide a holistic approach on business situations that affect sales operations deliverables
Represent brand specific approaches to the broader team to ensure consistency across the portfolio, learn from others and proactively share and seek advice on complex situations
Champions compliance, effectiveness and efficiency in process and policies