Director, Sales Operations

Founded in 2014, ButterflyMX is on a mission to empower people to open and manage doors & gates from a smartphone. Our products are installed in more than 10,000+ multifamily, commercial, gated communities, and student-housing properties worldwide, including properties developed, owned, and managed by the most trusted names in real estate.

Our features are designed for developers, owners, property managers, and tenants. And our products lower operating costs and improve tenant satisfaction. Developers and owners no longer need to run building wiring or install in-unit hardware. Property managers can grant building access, revoke permissions, and review entry logs from an online dashboard. Residents can open doors from their smartphones, issue visitor access, and see who is trying to enter the building.

Fantastic people are the key to our success. As a distributed, primarily remote workforce, we're looking for more intelligent, passionate, collaborative, and down-to-earth individuals to join our growing team. Our culture is transparent and flexible; our benefits range from a 401(k) match to quarterly stipends for self-care. While we work incredibly hard to improve the experience of everyone who lives, works, and visits our communities, we always have time for a good laugh.

ButterflyMX is hiring a Director of Sales Operations to oversee and improve our sales processes and systems. Reporting to the Vice President of Sales Operations, the Director of Sales Operations will work closely with the sales, marketing, and customer success teams to drive operational efficiency and enable the sales team to achieve their targets.

Responsibilities:

• Design and implement sales strategies, processes, and best practices to improve sales team productivity and effectiveness

• Optimize sales workflows, including lead management, opportunity management, and quote-to-cash processes

• Develop and maintain sales reports, dashboards, and analytics to provide actionable insights to the sales team and leadership

• Oversee the implementation and adoption of the CRM system, ensuring data integrity and accurate reporting

• Collaborate with cross-functional teams to improve sales enablement and training programs

• Identify and recommend improvements to sales tools and technologies to streamline sales operations

• Develop and manage sales compensation plans, including commission structures and performance metrics

• Partner with finance to develop sales forecasts, budgets, and sales targets

• Stay up-to-date with industry trends and best practices in sales operations