Director - Sales Operations

ADP Parsippany , NJ 07054

Posted 1 week ago

Job Title: Director, Sales Operations

BASIC FUNCTION: The Director of Sales Operations will develop and execute on an analytical framework for decision making regarding market segmentation, sales opportunity valuation, coverage models, and territory deployment. This person is expected to partner with BU Sales Leadership, Sales Finance, and other functional areas within Worldwide Sales Operations to identify market opportunities and drive how ADP executes on its sales strategy.


  • Understand industry best practices on customer segmentation and territory coverage, as well as sales force sizing and deployment

  • Determine new ways to segment by assessing overall sales potential, addressable market, and current penetration across various sub-segments

  • Work closely with sales and operations leadership to share coverage and deployment ideas and test relevance through applicable cases

  • Provide credible guidance on both where to deploy roles and in what numbers, including assessing risk of shifts in sales strategy/coverage

  • Partner with inside sales to identify market coverage boundaries between field and telesales

  • Continue to refine and modernize account potential modeling tools to help determine optimal customer coverage and sales quota allocation

  • Develop and deploy sales deployment guidelines to help leaders in making alignment decisions

  • Lead sales territory design process, making recommendations for optimal territory structure across sales roles

  • Partner with sales reporting team to develop standardized territory reporting and drive adoption amongst sales leaders

Key attributes:

  • Complex analytical skills

  • Ability to formulate problem statements and structure analysis to solve them

  • Excellent written and oral communication skills

  • Excellent relationship-building and interpersonal skills

  • Ability to manage multiple initiatives concurrently

  • Ability to work effectively in cross-functional and matrix teams

  • Ability to influence executive leaders

  • Team and organizational leadership

  • Innovative thinker

  • Ability to adapt in a changing work environment

  • Client-focused mentality


  • Bachelor's Degree in Business Administration or related field

  • 4-7 years' experience in a sales operations or analytics organization

  • Consulting experience is a plus (though not required)

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE Magazine, and recognized by DiversityInc as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

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Director - Sales Operations